The WebClient UI provides general functions and specific functions for Change Request Management. Depending on your user role, you can call various Change Request Management functions from the navigation bar.
You can start the WebClient UI in your browser using transaction SM_CRM
.
You can use the WebClient UI for Change Request Management, and you can also use the Change Management
work center in SAP Solution Manager for various functions.
Note
The WebClient UI does not support the transaction types that were used before SAP Solution Manager 7.1, for example, SDCR and SDMJ. You can only edit change transactions that have these transaction types in SAP GUI or via the Change Management
Work Center.
If you want to display the transaction types you have used before the upgrade to SAP Solution Manager 7.1 in the WebClient search, in Customizing under Document Type in Search
column, for example, Urgent Change or Normal Change. If this field is not maintained, you cannot search for the transaction types in the WebClient UI.
Recommendation
Finish any requests for change and change documents created in SAP GUI, in SAP GUI. Create new change transactions in the WebClient UI only.
You are authorized for Change Request Management.
You can use the following general WebClient UI functions:
My saved searches
Search function
Start page
Worklist
Calendar
Inbox
Master data
For example, the following functions are available specifically for Change Request Management:
Search function for change documents, requests for change, defect corrections, and templates for requests for change
You can search for change transactions by various search criteria. You can, for example, search for the creator, status, document type or installation.
Under Change Documents
, you can also search for project and maintenance cycles. Choose the transaction type or the ID as the search criterion, for example.
Creation function for change documents, requests for change, defect corrections, and templates for requests for change
You can create new transactions and templates directly from the search screen.
Edit function for change transactions
For more information about the WebClient UI framework, see SAP Help Portal at
.