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Object documentationInteractive Reports for Scenarios - Availability

 

You can use the reports about the availability of scenarios to centrally display the availability of the End-User Experience Monitoring (EEM) at the level of scenarios, scripts, robots, and steps.

The availability values are based on the results of script runs that were performed on the relevant host by the respective SMD agent and sent to the SAP Solution Manager system. The number of reported runs is also compared to the expected number, which is determined from the period of two successive script runs. If one of the planned script runs takes place during the planned downtime of one of the systems that are assigned to the corresponding, this script run is not executed.

In the context of interactive reporting, there are four reports available to give you a quick overview of the development of these availability values over time:

  • Availability of Scenarios (Start of the navigation path <scenario name> Next navigation step Availability Next navigation step Scenario End of the navigation path)

    The report outputs the availability of the chosen EEM scenario. The percentage value of availability is not calculated based on the time periods during which a scenario is available or not, but rather from the percentage of script runs with the corresponding result.

    Non-availability due to planned downtimes is also taken into account in the report (see also Managing Work Modes, whereby a planned downtime is effective at scenario level only when it involves at least one of the technical systems that is assigned to the scenario. Availability can take the following values in particular:

    • Script run successfully completed (available)

    • Script runs not executed during a planned downtime

    • Failed script run

    • In case the total number of script runs executed is less than the planned number of script runs, the difference is output under No valuation

  • Availability of Scripts (Start of the navigation path <scenario name> Next navigation step Availability Next navigation step Script End of the navigation path)

    The report outputs the availability of the scripts of the chosen EEM scenario, that is, the percentage of successfully executed script runs for every script compared to the total number of script runs executed. The number of unexecuted script runs as well the script runs not executed due to planned downtimes are also output in the table view.

    You can also filter the output availability values on robots, that is, only the availability values that were determined for certain SMD agents are output. This gives you the option to only display the values of certain hosts.

  • Availability of Robots (Start of the navigation path <scenario name> Next navigation step Availability Next navigation step Robot End of the navigation path)

    The report outputs the availability of the robots of the chosen EEM scenario, that is, the percentage of successfully executed script runs for every script compared to the total number of script runs executed. The number of unexecuted script runs as well the script runs not executed due to planned downtimes are also output in the table view.

    In addition, you can also filter the output availability values on scripts, that is, only the availability values that were determined for certain scripts are output.

  • Availability of Steps (Start of the navigation path <scenario name> Next navigation step Availability Next navigation step Step End of the navigation path)

    The report outputs the availability of the individual script steps of the chosen EEM scenario, that is, the percentage of successfully executed steps for every step of the script compared to the total number of steps executed.

    You can group and filter the values according to a variety of criteria:

    • Script

    • Country and city, that is, information about the location of the host on which the values of the EEM were determined

    • Attribut. 1, that is, another generic attribute

    • Robot, that is, the SMD agent and hence the host on which the values of the EEM were determined

Note Note

  • For information about how you can specify the desired scenarios and the time interval to be displayed, and how to call interactive reporting, see Using Interactive Reporting.

  • For general information about the reports for scenarios with regard to the metrics and the meaning of scripts, robots, and steps, seeInteractive Reports for Scenarios.

End of the note.