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Component documentationTechnical Monitoring and Alerting


Technical Monitoring and Alerting infrastructure helps you to improve the performance and health of systems in complex, heterogeneous landscapes. The following table shows the comparison of the Technical Monitoring and Alerting infrastructure with the traditional CCMS-based monitoring infrastructure:


Central CCMS

Technical Monitoring and Alerting


Configuration has to be performed on central and managed systems.

Configuration has to be performed only on the central (SAP Solution Manager) system. It gets automatically distributed to managed systems.

Agent infrastructure

CCMS agents have to be updated and configured manually.

Diagnostic agents are automatically updated and configured.

Landscape awareness

Landscape setup and changes have to be adjusted manually.

Landscape setup and changes are automatically detected and updated.

Mass maintenance

Configuration has to be done per managed system.

Configuration can be done on multiple managed systems at the same time using template concept.

Central administration

Not applicable

Operation tasks can be performed from the Solution Manager Administration Work Center, centrally.

Self monitoring

Not applicable

Self monitoring is available for SAP Solution Manager landscape and infrastructure components.

Alert flooding

Not applicable

Prevents alert flooding by grouping metrics and alerts

Graphical overview

Not applicable

Provides graphical overview of landscape status


Technical Monitoring depends on:

  • Technical Administration, for details of work modes, to minimize redundant alerts

  • Technical Administration, for details of system users, external users, and business partners, to send notifications

  • IT Service Management to create support messages