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Procedure documentationActivating the E-Mail Function in SAP Solution Manager Locate this document in the navigation structure

 

If you perform a semi-automated service, the system collects the data required by the analysis, in a preparation session. This preparation session is performed in a guided procedure. A link to this guided procedure is provided via e-mail to the account contact. You can also define one or more recipients to receive a service session report preview as HTML version via e-mail. For both features ensure that the e-mail function in SAP Solution Manager is active.

Procedure

SAP Solution Manager 7.1 SP05 or higher (automatic and semi-automatic service sessions):

  1. In the SAP Solution Manager Configuration work center, choose the System Preparation scenario.

  2. In the Configure Connectivity step, perform the Configure SAPConnect activity.

SAP Solution Manager 7.0 SP 27 or higher (only automatic service sessions):

In Customizing for SAP Solution Manager, choose   SAP Solution Manager   Cross-Scenario Settings   Automatic E-Mail   Set-Up SAPconnect  .