Displaying Agreed Service Times 
To decide whether a service outage for a managed object is SLA-relevant, you can display the agreed service times used by SAM.
You can display the following status information:
Inactive: The Valid From date is not yet reached. The SLA has not yet begun.
Active: The SLA is valid.
Completed: The agreed service time has reached the Valid To date. The SLA has expired.
For more information, see Scheduling Agreed Service Times.
Prerequisites
You have access to SAP Solution Manger.
You have authorization to change or display agreed service times.
Procedure
In the Technical Administration work center, choose the Service Availability Management scenario.
In the Maintain Service Times view, choose
Go to 
Available Agreed Services. 