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You use exception management to centrally monitor and handle business-critical exceptions in your system landscape. It enables you to analyze errors, correlate and process exceptions, and document the error resolution in guided procedures.

By default, exception management supports monitoring of the following types of technical, single exceptions. These are exceptions that occur in one location and only affect that location:

  • ABAP application log errors

  • ABAP dumps

  • ABAP job errors

  • ABAP system log errors

  • ABAP update errors

  • ABAP Web service exceptions

You can also monitor process-flow-driven, multiple-step exceptions. These can occur in interfaces and processes distributed among multiple components in a heterogeneous system landscape, which can include SAP components, customer-developed components, and legacy systems.

The figure below illustrates the integration of exception management in the system landscape:

This graphic is explained in the accompanying text.

Integration of Exception Management in System Landscape

Prerequisites

  • You have set up your system landscape in the SAP Solution Manager Configuration work center.

  • You have configured exception management.

  • To log multiple-step exceptions that occur in business processes distributed across components and technologies, you must mark the critical points in the source code using the SAP Exception Management Instrumentation Platform (SAP EM-IP).

Features

Exception Monitoring and Analysis
  • Monitor technical, single exceptions, grouped by category, and display error details such as the error message, context, calling stack, and payload of the processing unit

  • Monitor process-flow-driven, multiple-step exceptions, and display process step information, including predecessor/successor relationship, duration, context information, and executed unit calls

Exception Handling
  • Create and use guided procedures to resolve exceptions. You can search for existing error handling procedures or document your own procedures for future use. For more information, see Guided Procedure Authoring (GPA).

  • Assign processors to exceptions for further processing

  • Create incident messages or e-mail or SMS notifications about exceptions

  • Navigate to your Alert Inbox to view notifications and incidents for a selected exception instance (if exception management has been coupled to the Monitoring and Alerting Infrastructure)