This procedure analyzes Technical Monitoring problems in an SAP Solution Manager landscape.
To go to the function, choose
.For more information on how to go to the Technical Monitoring or Solution Manager Administration work center, see Using the Work Center.
Select a query.
A list of alerts for the context of the query is displayed.
Analyze alerts based on the parameters, such as:
Priority
This depends on the severity (assigned during configuration) and the current rating of an alert. Alerts are sorted by priority, by default.
Worst
The latest worst rating of an alert. It is measured from the first occurrence of an alert with at least one unconfirmed alert in Alert Inbox.
Changes
The number of times the rating of an alert has changed since its first occurrence. There should be at least one unconfirmed alert in the Alert Inbox.
Total
The number of alerts across all unconfirmed alert groups.
Status
The last action taken on an alert.
Problem Analysis
Whether the data for detailed problem analysis has been collected from the managed system. The status for problem analysis is not available for Connection Monitoring and End User Experience Monitoring queries.
If you want to view the actions performed on an alert, do the following:
Select the aggregated alert.
Choose Show Action Log.
Select an aggregated alert.
The alert groups in the alert are listed.
Analyze alerts groups based on the parameters such as Rating, Start Time, and End Time.
If you want to analyze an alert group in detail, do the following:
Select the alert group.
If you have not opted to display alert details in the same window, choose Show Details.
Perform one of the following:
Purpose | Action |
---|---|
View the threshold of a metric | In the Alert Details table, select the metric. |
View problem analysis data | Choose Problem Analysis. |
Share the status of an alert or processing with a user | Send a notification. |
Check the current status of systems | Choose .Navigation is based on the monitored object type of the aggregated alert. |
Check the configuration of managed object in LMDB | Choose .Navigation is based on the monitored object type of the aggregated alert. |
Generate an HTML report that can be shared with other users who are not connected to SAP Solution Manager | Choose Create Analysis Report. |