IT Service Management 
This part of SAP Library gives you an overview of the changes and new features in SAP Solution Manager 7.1 SP08 since SAP Solution Manager 7.1 SP05.
This information is provided as release notes, which are structured by Application Lifecycle Management (ALM) processes. The following table gives you an overview of new, enhanced and deleted functions in the IT Service Management process.
IT Service Management
Function |
Type of change |
Description |
More information |
|---|---|---|---|
Integration into Operating System Command Adapter |
New |
The Operating System Command Adapter enables you to use third-party incident management tools to create or close tickets, based on alerts created by the SAP Solution Manager alerting infrastructure. |
For more information about changes in change control management, see Change Control Management.