This query gives you an overview of the total and average work required by messages, listed by calendar week. You can use other attributes as well as calender week, for display and filter selection. The default restriction refers to the procedure type (here: incident message).
Object Type | Name | Technical Name | Value Restriction / Calculation |
---|---|---|---|
Characteristic | Transaction Type |
0SPRTTYPE |
0SPR_V_PROCTY_IN |
Characteristic | Category level 1 |
0SPRCATLV1 |
|
Characteristic | Category level 2 |
0SPRCATLV2 |
|
Characteristic | Category level 3 |
0SPRCATLV3 |
|
Characteristic | Category level 4 |
0SPRCATLV4 |
|
Characteristic | Project/Task List |
0SPRPRJCT |
|
Characteristic | Solution Category |
0SPRSOLCT |
|
Characteristic | Source Process |
0SPRSRCPR |
|
Characteristic | IBase |
0SPRIBASE |
|
Characteristic | Message Component |
0SPRMGCOM |
|
Characteristic | Message Priority |
0SPRMGPRI |
|
Characteristic | Business Partner |
0SPRBPNO |
|
Characteristic | Business partner role |
0SPRBPROLE |
|
Characteristic | Source-Specific ID |
0SPRSRCRI |
|
Characteristic | Status Change Week |
0SPRSCWEE |
|
Characteristic | Status Change Day |
0SPRSCDAY |
|
Characteristic | Status Change Month |
0SPRSCMON |
|
Characteristic | Status Change Quarter |
0SPRSCQUA |
|
Characteristic | Status Change Year |
0SPRSCYEA |
|
Characteristic | Created on |
0SPRCREATED |
|
Characteristic | Message number |
0SPRMGNO |
Object Type | Name | Technical Name |
---|---|---|
Characteristic | Category level 1 |
0SPRCATLV1 |
Characteristic | Category level 2 |
0SPRCATLV2 |
Characteristic | Category level 3 |
0SPRCATLV3 |
Characteristic | Category level 4 |
0SPRCATLV4 |
Characteristic | Project/Task List |
0SPRPRJCT |
Characteristic | Solution Category |
0SPRSOLCT |
Characteristic | Transaction Type |
0SPRTTYPE |
Characteristic | Source Process |
0SPRSRCPR |
Characteristic | Source-Specific ID |
0SPRSRCRI |
Characteristic | IBase |
0SPRIBASE |
Characteristic | Message Component |
0SPRMGCOM |
Characteristic | Business Partner |
0SPRBPNO |
Characteristic | Business partner role |
0SPRBPROLE |
Characteristic | Message Priority |
0SPRC1L___F103 |
Characteristic | Status Change Day |
0SPRSCDAY |
Characteristic | Status Change Month |
0SPRSCMON |
Characteristic | Status Change Quarter |
0SPRSCQUA |
Characteristic | Status Change Year |
0SPRSCYEA |
Characteristic | Created on |
0SPRCREATED |
Characteristic | Message number |
0SPRMGNO |
Object Type | Name | Technical Name |
---|---|---|
Variable | Process Types in Incident Management |
0SPR_V_PROCTY_IN |
Object Type | Name | Technical Name | Value Restriction / Calculation |
---|---|---|---|
Key Figure | Average work effort |
0SPR_CKF_AVG_WORK_EFFORT |
Exception aggregation: Average of the detailed values which are not null or 0, or contain errors — |
Key Figure | Total work effort |
0SPR_CKF_TOTAL_WORK_EFFORT |
Total |
Object Type | Name | Technical Name | Value Restriction / Calculation |
---|---|---|---|
Characteristic | Status Change Week |
0SPRSCWEE |
— |