This WebTemplate shows the average and total work effort of problem messages. It displays the key figures graphically and in tables, by priority or calendar week, for a creation period.
The WebTemplate gives a general overview, and you can analyze the message history and breakdown, in more detail, using further attribute filter criteria.
Object Type | Name | Technical Name |
---|---|---|
Query | History of Average/Total Working Effort PR | 00O2TJD2OYJEYNT9O60H63ZUV |
Query | Total Working Effort PR | 00O2TJD2OYJEYNT9S33Q9126F |