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Procedure documentationDisplaying an Interface Channel Monitoring Scenario Locate this document in the navigation structure


To monitor interface channels, for a selected scenario you display the following information:

  • Interface Channel Topology tab page:

    • Landscape: In a graphical overview, you can display the interface channels between systems, by type.

    • Detail information: You display the interfaces and attributes assigned to each interface channel.

  • Dashboards tab page: On the level of interface channels or individual interfaces, for each metric, you display the values for the selected time range. Values are measured in intervals of 1 or 5 minutes, depending on the metric. If you have assigned attributes to the interface channels, you can filter the data.

    • Response Time: You can display the average response time

    • Usage: You can display the number of function calls.

    • Exceptions: If exceptions occurred, you can start the Exception Management Cockpit, to have, for example, the following options:

      • Display details of an exception

      • Create an incident or a notification

      For more information, see Exception Management.

    • Availability (only if you have configured a script): You can display the percentage of successful function calls.


  • You have configured an ICMon scenario. For more information, see Configuring an Interface Channel Monitoring Scenario.

  • You have authorization as a display user for the Technical Monitoring work center.

    To assign the required roles to an existing user, do the following:

    1. In the SAP Solution Manager Configuration work center, choose the Technical Monitoring scenario.

    2. Under Technical Monitoring, select the System Monitoring scenario.

    3. Choose the Standard Users step.

    4. Under Users, select a template user (level 1 or level 2) according to the required display user authorization.

      For more information, see the documentation of the template users.

    5. Perform the required steps.


  1. Choose Interface Channel Monitoring.

  2. Choose the Interface Channel Monitoring pushbutton.

  3. Define the time interval to monitor.

  4. You have the following options:

    • If you have created multiple scenarios and attributes, to display the scenario list and the attributes, if maintained, choose Filter.

    • To drill down to individual interfaces, in the legend of the chart double-click on the interface channel, or on a data point in the chart.

    • To display the data for a certain interface channel only, in the legend of the chart, position the mouse on the name of the interface channel.

    • If you want an interface channel or interface to be not displayed in the chart, in the legend of the chart click on the name of interface channel or interface

    • To display the items on the Landscape dashboard app, as arranged by the administrator, select the Use Public Layout checkbox.

    • If you have activated alerting, to display alert details and to process alerts, in the dashboard apps, choose Alert Inbox.