You can make use of user exits at the following times:
· Before you create a request
· Before you export a request
· After you export a request
· After you import a request
· After you change a request owner
· When you set the template for the task documentation
· When you choose the current CTS project
These user
exits are implemented using Business Add-Ins.
For more information, see the SAP Library under SAP
NetWeaver → Application Platform → ABAP
Technology → ABAP Workbench → Changing the SAP Standard →
Business
Add-Ins.
The CTS Business Add-Ins are listed in the Implementation Guide (IMG) and can be displayed with the Customizing: Execute Project transaction.
...
1. Call transaction SPRO (Customizing: Execute Project).
2. Choose SAP Reference IMG.
3. Choose SAP NetWeaver Implementation Guide → SAP Web Application Server → System Administration → Change and Transport System → Business Add-Ins in Change and Transport System Area.
4.
Choose to
display the documentation on a user exit.
5.
Choose to
implement a user exit.