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ITSM Analyses - New Problem Messages by Source Locate this document in the navigation structure

WebTemplate WebTemplate: 0SPR_WT_NEW_TICKETS_BY_SOURCE


This WebTemplate shows the number of new incident messages, by source. The source describes from where the message was created. The WebTemplate displays the key figures graphically and in tables, by source and calendar week, for a creation period.

The WebTemplate gives a general overview, and you can analyze the message history in more detail, using further attribute and processing duration filter criteria.

Data Modeling


Object Type


Technical Name


History of Incidents in Status New