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Process documentationConfiguring Change Request Management Locate this document in the navigation structure


In order to to use change request management within SAP Solution Manager, you have to make various system settings.


  1. Customizing

    You make all settings for change request management in Customizing under   SAP Solution Manager   Capabilities   Change Control Management  .

    Alternatively, you can use the Configuration work center to make the relevant settings for change request management. Choose   IT Service Management   Change Request Management   to start the guided procedure that takes you through the configuration steps.

  2. Project Administration

    In the SAP Solution Manager project administration, you activate a project for change request management and make other relevant settings. For more information, see Settings for Change Transactions in the Project Administration.

  3. Extended Configuration

    For more information, see Extended Configuration.

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