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Current Number of Open IN Problem Messages Locate this document in the navigation structure

Query Query: 0SPR_WTQ_IN_T_OPEN_TICKETS

 

This query gives you an overview of the number of currently open messages, listed by priority and category level. You can use other attributes as well as priority and category, for display and filter selection. The default restrictions refers to the procedure type (here: incident message) and the system status of the problem messages (here: open). You can display the first 5 incident messages directly, with a default condition.

Structure

Filters

Object Type

Name

Technical Name

Value Restriction / Calculation

Characteristic Characteristic

Transaction Type

0SPRTTYPE

0SPR_V_PROCTY_IN

Characteristic Characteristic

System status

0SPRMGUST

In Process, Open, Completed, Released, New

Characteristic Characteristic

Category level 1

0SPRCATLV1

Characteristic Characteristic

Category level 2

0SPRCATLV2

Characteristic Characteristic

Category level 3

0SPRCATLV3

Characteristic Characteristic

Category level 4

0SPRCATLV4

Characteristic Characteristic

Project/Task List

0SPRPRJCT

Characteristic Characteristic

Solution Category

0SPRSOLCT

Characteristic Characteristic

Source Process

0SPRSRCPR

Characteristic Characteristic

Source-Specific ID

0SPRSRCRI

Characteristic Characteristic

IBase

0SPRIBASE

Characteristic Characteristic

Message Component

0SPRMGCOM

Characteristic Characteristic

Message Priority

0SPRMGPRI

Characteristic Characteristic

Business Partner

0SPRBPNO

Characteristic Characteristic

Business partner role

0SPRBPROLE

Characteristic Characteristic

Created on

0SPRCREATED

Characteristic Characteristic

Message Priority

0SPRMGPRI

Characteristic Characteristic

Message number

0SPRMGNO

Free Characteristics

Object Type

Name

Technical Name

Characteristic Characteristic

Category level 2

0SPRCATLV2

Characteristic Characteristic

Category level 3

0SPRCATLV3

Characteristic Characteristic

Category level 4

0SPRCATLV4

Characteristic Characteristic

Project/Task List

0SPRPRJCT

Characteristic Characteristic

Solution Category

0SPRSOLCT

Characteristic Characteristic

Transaction Type

0SPRTTYPE

Characteristic Characteristic

Source Process

0SPRSRCPR

Characteristic Characteristic

Source-Specific ID

0SPRSRCRI

Characteristic Characteristic

IBase

0SPRIBASE

Characteristic Characteristic

Message Component

0SPRMGCOM

Characteristic Characteristic

Business Partner

0SPRBPNO

Characteristic Characteristic

Business partner role

0SPRBPROLE

Characteristic Characteristic

Created on

0SPRCREATED

Characteristic Characteristic

Message number

0SPRMGNO

Characteristic Characteristic

System status

0SPRMGUST

Variables

Object Type

Name

Technical Name

Variable Variable

Process Types in Incident Management

0SPR_V_PROCTY_IN

Rows

Object Type

Name

Technical Name

Value Restriction / Calculation

Key Figure Key Figure

Number of Events

0SPRINCCNUMB

Characteristic Characteristic

Category level 1

0SPRCATLV1

Columns

Object Type

Name

Technical Name

Value Restriction / Calculation

Characteristic Characteristic

Message Priority

0SPRMGPRI