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Your S-user is the user ID that SAP gave you, to logon to the SAP Support Portal.

Note Note

Always logon to the SAP Support Portal with your S-user, to which your SAP Solution Manager user ID is assigned. Maintenance Optimizer can only confirm and authorize files that you put in the download basket for this S-user.

End of the note.


Your system administration has assigned an S-User for the SAP Support Portal to you. Use the transaction AISUSER, or, in Customizing for SAP Solution Manager, choose the corresponding activity under   SAP Solution Manager   Technical Settings   iBase  .

Note Note

Your S-user must be assigned to the same customer or company number as the S-user that your system administration put in the destination SAP-OSS RFC. Otherwise, Maintenance Optimizer cannot read your download basket.

End of the note.


Maintenance Optimizer is connected to the SAP Support Portal of the SAP Global Support Backbone, and provides the following functions:

  • It takes you directly to the area of the SAP Software Distribution Center for the product that you have selected for maintenance. (Log on with your S-user.)

  • It reads the download basket of your S-user.

  • It authorizes selected items in the download basket so that they can be downloaded.

  • It gets the selected items in the maintenance transaction.