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Function documentationBusiness Process Analytics Locate this document in the navigation structure


Business Process Analytics enables you to monitor and graphically analyze throughput and backlog key figures. These key figures give an overall picture of business process operations in all systems that are required to run your core business processes. You can do the following:

  • Identify and localize current operational problems

  • Optimize business processes

For more information about typical use cases, see SAP Note 1430754.


  • Authorization concept

    Business Process Analytics allows the user to drill down to personal data such as the creator of sales orders. A three-tier authorization concept allows you to ensure that personal or other critical data can only be accessed by users authorized to do so:

    • As a configuration user, you create analysis variants according to the business requirements of specific users (display information about certain organizational units and/or personal data, for example).

    • As a user, you perform the analysis variants that you are authorized for by the configuration user.

    • As an Administrator, to define configuration users and users according to the requirements of your company, you do the following:

      • You assign the respective user roles to users

      • You assign authorization objects for solutions or application areas, for example.

      Example Example

      If you have specific solutions for the regions APAC, EMEA and so on, to define a configuration user for a region, you assign the respective authorization object to the user.

      End of the example.
  • Analyses

    The configuration user sets up the relevant monitoring objects, specifies the time frame, the solution, the system, the monitoring object, and the key figure of an analysis. Business Process Analytics then allows the user to display various analytical views of the data, depending on the analysis variant the user is authorized to use:

    • Benchmarking: In a bar diagram, you can, for example, display how overdue outbound deliveries are distributed to various shipping points or to delivery types. In this way you, can identify the physical location of a problem or find out if the issue is related to a specific delivery type.

    • Advanced Benchmarking: To analyze the root cause of a problem, you can use additional characteristics contained in the detail list. For example, you can identify the creation date or the creator of incomplete sales orders.

    • Trend Analysis: In a line diagram, you can, for example, display how overdue outbound deliveries develop over the specified time frame at various shipping points. In this way you can find out whether a problem occurred suddenly or whether it developed over time, and since when the problem exists.

    • Age Analysis: You can analyze, for example, how the backlog of overdue outbound deliveries is distributed across several years or months, and you can identify outdated documents. This helps to decide whether the root cause of the backlog is outdated data or operational bottlenecks. If outdated documents cause the backlog, you could revise and archive the data.

    • Detail Analysis: You can identify the root cause of measured backlogs by examining items in backlog. To perform an analysis of these items, you navigate directly to the managed system.

Note Note

Detail and age analysis is only available for backlog key figures, not for throughput key figures.

End of the note.