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Function documentationUsing the Work Center Locate this document in the navigation structure


Work centers are central work environments that provide access to role-specific functions. The structure of a work center depends on your role. You have access to relevant messages, alerts, reports, and documents for which your role is authorized. The number of work centers assigned to you depends on your tasks.


Under My Home you can use a function that displays a summarized and customizable view of the work centers assigned to you. From My Home, you can use hyperlinks to go to the display and processing of important information and key figures for your area of responsibility, as well as reports that are relevant for you.


  • You have made the required settings for using work centers. For more information, see SAP Solution Manager customizing, under   SAP Solution Manager   Technical Settings   Work Center  .

  • To ensure that the system displays the work centers relevant to you, system administration has made the required role assignments for you. For more information about roles and authorizations, see the SAP Solution Manager Security Guide on SAP Service Marketplace, under   SAP Components   <current release>  .


Starting the Work Center

You can start all work centers for which you are authorized, as follows:

  • In the SAP GUI for Windows using transaction SOLMAN_WORKCENTER

  • In a Web browser using the Web Dynpro application AGS_WORKCENTER

    Note Note

    • By default, the URL for calling up the Web Dynpro application (in the SAP namespace) has the following syntax:

      http://< host >:< port >/sap/bc/webdynpro/sap/ags_workcenter?sap-language=< e.g.: EN>.

    • Do not use the Back button for navigating in your Web browser.

    • You can also start an individual work center directly using the corresponding Web Dynpro application. To call up the URL, for example, for Incident Management (in the SAP namespace), use the following syntax:

      http://< host >:< port >/sap/bc/webdynpro/sap/ags_work_incident_man?sap-language=< e.g.: EN>

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  • in SAP NetWeaver Business Client (NWBC)

    Here you have the same navigation options as in the Web browser but the system arranges the UI elements differently: In NWBC, the navigation bar is vertical and the navigation area is horizontal. For more information, see SAP NetWeaver Business Client 1.0 (with PFCG Connection).

General Set-Up and Functions

Work centers are all structured in the same way, to ease orientation and navigation. Certain functions can be used in the lists. For more information, see:

Note Note

You can adjust the logon screen for calling work centers in the Web browser by configuring the corresponding Web Dynpro application. For more information, see System Logon and Configuration Settings.

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