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You use IT Calendar to manage milestones, IT events and work modes for technical components such as technical systems, databases, technical scenarios, and logon groups in an easy-to-use interface. This also helps you to analyze the events relevant to technical components for any period.

The following table helps you to compare milestones, IT events, and work modes:


IT Event

Work Mode





Relevant to Technical Monitoring and Alerting infrastructure





Single day

Multiple days

Multiple days


IT Calendar is integrated with Work Mode Management to display and edit work modes.



  • Have executed the report ITC_PULL_DATA at least once, if you have migrated from a version older than SAP Solution Manager 7.1 SP03

    The report retrieves data from Work Mode Management.

  • Are authorized to access Work Mode Management and IT Calendar


  1. Navigate to IT calendar.

    For more information, see Viewing Events.

  2. Plan an event using one of the following methods:

    • To plan the availability of a component, plan a work mode.

      For more information, see Planning Work Modes.

    • To plan an event or milestone, plan an IT event.

      For more information, see Planning an IT Event.

  3. If you have defined a work mode of type planned downtime, perform the following:

    1. Notify the users about the work mode.

      For more information, see Managing Notification of Work Modes.

    2. If you are not using the Technical Monitoring infrastructure, set the level of monitoring to be performed by the monitoring infrastructure.

      Technical Monitoring infrastructure pauses the alerts due to planned work modes. For more information, see Defining the Level of Monitoring.

    3. Perform the planned work mode.

      For more information, see Performing a Downtime.

  4. If you want to make changes to the planned IT event or work mode, edit your settings.

    For more information, see Editing Work Modes.

Recommendation Recommendation

To remove the records that are flagged for deletion from IT Calendar database, schedule the report program ITC_REMOVE_DELETED_EVENTS in background on a periodic basis. This helps in reducing data volume.

End of the recommendation.