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ITSM Analyses - PR Workload Locate this document in the navigation structure

WebTemplate WebTemplate: 0SPR_WT_PR_WORKLOAD


This WebTemplate shows the total number of currently open problem messages, and the relationship of new to completed problem messages. It displays the key figures graphically and in tables, by priority, category level or calendar week, for a creation period.

The WebTemplate gives a general overview, and you can analyze the message history and breakdown, in more detail, using further attribute filter criteria.

Data Modeling


Object Type


Technical Name


Current Amount of Open Tickets PR