SAP Solution ManagerChanges and New Features in SAP Solution Manager 7.1 SP05Basic SettingsSAP Solution Manager OperationsSAP Engagement and Service DeliverySolution DocumentationSolution ImplementationTemplate ManagementTest ManagementChange Control ManagementIT Service ManagementTechnical OperationsBusiness Processes OperationsMaintenance ManagementUpgrade ManagementEnhancementsBasic SettingsAdjust Roles and ProfilesSAP Solution Manager Basic ConfigurationSAP Solution Manager Configuration Work CenterAutomatic Technical ConfigurationAutomatic Technical Configuration (CTC Runtime) PrerequisitesDisplay SAP Reference LandscapeCreate Implementation Project from TemplateEdit Project LandscapeAutomatic Configuration TasksDisplay Configuration TracksRun Configuration MethodUsing the Work CenterWork Center StructureMy HomeAdjust SAP GUI Application CallsSAP Solution Manager OperationsSAP Solution Manager Administration Work CenterLandscapeCreate or Adjust RFC ConnectionsDisplay System ModellingInfrastructureConfiguring an Additional System Landscape Directory (SLD)Extractor FrameworkIdentify Extractor ErrorsDeactivate ExtractorsChange Extractor ConfigurationAdjust Resource Restrictions for ExtractorsSpecify Logon GroupAgent FrameworkSpecifying Alternative Diagnostics AgentsAgent AdministrationStarting the Agent AdministrationDisplaying and Rebooting AgentsSwitching On the Maintenance ModeChanging the Connection Type of AgentsAssigning a Dedicated User and Password to All AgentsDisplaying or Downloading Agent Log FilesAlerting FrameworkActivating and Deactivating a Restriction of Parallel HTTP RequeDisplay Alert Calculation Engine TracesConfiguration and Change Database (CCDB)Identify Configuration Repository Upload ErrorsCheck Status of Routine CCDB TasksFind and Display Configuration Repository Across SystemsIntroscopeConfigure Additional CA Wily Introscope Enterprise ManagerConnect Existing CA Wily Introscope Enterprise Manager InstancesContentChecking and Updating ContentDisplay SAP Product InformationURL FrameworkIntegrating Applications in the Work Center InfrastructureAssigning Work Center Views to User RolesDisplaying Prefixes of Existing URLsSelf-DiagnosisPerforming a Self-DiagnosisSelf-Monitoring of the Monitoring and Alerting InfrastructureSolutionsCreate a Solution from a Work CenterCopy Project or SolutionDefine Solutions in the Solution DirectoryDefining Leading System Role and Adding, Changing or Deleting OtAssigning Solution AttributesModel Business Scenarios and ProcessesCopy Business Scenarios and Processes into SolutionsSolution Directory Copy Scenarios for Business ProcessesCreate and Edit Project/Solution StructureExtended Business Process Repository SearchCompare and Adjust Structure Contents by Lifecycle PhaseComparison OptionsDetermining Structure ChangesCopying Identified Changes from a Comparison NodeChanging/Adjusting Business Scenarios and ProcessesChecking Out/Checking In Business ProcessesDefining Interfaces Between Product SystemsCreate Interfaces for Business Process MonitoringAssign Interface to ProcessesResolve External InterfaceSystem GraphicServer GraphicSolution ManagementOverview of Active SolutionsCopying SolutionsEdit SolutionsActivating and Deactivating SolutionsSolution TransferExport SolutionImporting SolutionsDeleting SolutionsPerforming a Self-DiagnosisManaging Work ModesManaging System Landscape InformationIntegration of System Landscape ManagementSet Up the Landscape Management InfrastructureConnect LMDB to System Landscape Directory (SLD)Automatic Synchronization from LMDB to SMSYMigrate System Information from SMSY to LMDBOther Infrastructure Setup ActivitiesManage RFC Connections for ABAP Technical SystemsSynchronize System Information with the SAP Support PortalManage Technical Landscape InformationRegister Technical Systems Automatically by Data SuppliersCheck Completeness of Technical System InformationComplete Technical System Information ManuallyCreate Technical System InformationChange Technical System InformationDeleteTechnical System InformationResynchronize Technical System Information from SLDOther Settings and Functions in the Technical System EditorManage Technical ScenariosManage Host InformationCreate System Information for License DataGenerate Installation KeysManage Logical Landscape InformationCreate Product System InformationExecute Verification ChecksStart Maintenance Optimizer for Product VersionEdit Logical ComponentsTroubleshooting for the LMDBCreating Non-SAP Product DescriptionsLMDB AdministrationSolutionsCreate a Solution from a Work CenterCopy Project or SolutionDefine Solutions in the Solution DirectoryDefining Leading System Role and Adding, Changing or Deleting OtAssigning Solution AttributesModel Business Scenarios and ProcessesCopy Business Scenarios and Processes into SolutionsSolution Directory Copy Scenarios for Business ProcessesCreate and Edit Project/Solution StructureExtended Business Process Repository SearchCompare and Adjust Structure Contents by Lifecycle PhaseComparison OptionsDetermining Structure ChangesCopying Identified Changes from a Comparison NodeChanging/Adjusting Business Scenarios and ProcessesChecking Out/Checking In Business ProcessesDefining Interfaces Between Product SystemsCreate Interfaces for Business Process MonitoringAssign Interface to ProcessesResolve External InterfaceSystem GraphicServer GraphicSolution ManagementOverview of Active SolutionsCopying SolutionsEdit SolutionsActivating and Deactivating SolutionsSolution TransferExport SolutionImporting SolutionsDeleting SolutionsPerforming a Self-DiagnosisSAP Engagement and Service DeliveryEngagement in the SAP Engagement and Service Delivery Work CenteSAP Engagement and Service Delivery Work CenterEngagement and PerformanceCreate Engagement CycleIdentifying Top IssuesPut Known Top Issues in Engagement CycleEdit Top Issue Planning DataEstimate Benefit of Engagement CyclesCreate Self-ServicePerform Self-ServiceAssign an Issue to a Service SessionMeasure Benefit of Engagement CycleSolutionsBusiness ProcessesCreating Support RequestsServicesTop IssuesIssuesTasksSAP EarlyWatch AlertReports: Issue, Top Issue, Expert-on-Demand and EngagementCreation of Enterprise Support Report or PSLE ReportSpecify Solutions and SystemsCreating Report VariantsScheduling Enterprise Support/PSLE Reports as Background JobsCreating Enterprise Support/PSLE Reports Ad HocCommon TasksService DeliveryUpdating Solution Master Data at SAPGetting Service Plans from SAPSelf-ServiceIssue ManagementIssue/Top IssueCreating Issues/Top Issues DirectlyCreating Issues in a ServiceCreating Issues with or without Solution LinkCreating TaskRequest SAP ExpertIssue TypesCross-Solution Display of Issues and TasksService ConnectionsSolution DocumentationSolution Documentation Assistant Work CenterOverviewAnalysis ProjectsTable of Analysis ProjectsTable of Analyses of an Analysis ProjectComparing AnalysesAnalysis ProjectCreating an Analysis ProjectCopying an Analysis Project and Updating it with Data from a SolDownloading Analysis Projects or Check Rules to a Data Medium orCreating an AnalysisAnalysesDisplay of Detailed Analysis InformationAnalysisResults in Analysis StructureAnalysis Results of Check ItemsAnalysis Results of Check StepsGraphical OverviewSpecify Scope and Format of Analysis Results GraphicObjektverwendung anzeigenIdentifying Missing ObjectsDisplaying the Analysis ChainDisplaying the LogCreating or Updating Solution Manager ProjectsManually Changing the Rating of Structure ObjectsOutput Analysis Results in an Analysis ReportAdjust Structure and Appearance of an Analysis ReportDisplaying an Overview of the Analysis Results as a GraphicRule DatabaseCreating a Check StepCreating Check Steps for Transactions, Reports or Function ModulAutomatically Creating Check Steps for Transactions, Reports, BACreating Check Steps for Business Add-Ins (BAdIs)Creating SQL Check StepsChoosing an SQL Table Field for an SQL Check StepOptimizing the Performance of SQL Check StepsIdentifying Problems with SQL Check StepsCreate Check Steps for E2E Diagnosis ApplicationsCreating a Check Step for Objects Recorded by Usage & ProcedureCheck RulesCreating and Editing Check ItemsAssign Check Steps to a Check ItemContent InterfaceCustom Development Management CockpitCDMC ProjectsGlobal SettingsActivate Statistics CollectionAdding Systems to the Project LandscapeAdding Systems from the Solution Manager LandscapeClearing AnalysisDetermining Usage Information for Customer ExitsClearing Analysis Result ListSorting ObjectsAnalyzing ObjectsImplemented Customer Exits Result ListImplemented BADIs Result ListImplemented BTEs Result ListClearing GuideClearing Objects OverviewSAP Clearing GuidelinesExample: Recovering ObjectsClearing ToolsRecovering Deleted Objects using Version ManagementUpgrade / Change Impact AnalysisWorking With the Reference Information BaseUCIA Result ListSeverity LevelsAnalyzing ObjectsBatch Input Analysis Result ListExternal Subroutine Calls Result ListChange and Transport System AnalysisCTS Result ListSorting ObjectsAnalyzing ObjectsImplemented Customer Exits Result ListImplemented BADIs Result ListImplemented BTEs Result ListUpload/Download project contentsCreating the Template FilesFilling Out the Template FilesProject StructureProject Structure AttributesProject Documentation Tab PageTransactions Tab PageTest Cases Tab PageConfiguration Tab PageDevelopment Tab PageTraining Material Tab PageBusiness Function Tab PageUploading the Completed FilesSolution ImplementationImplementation/Upgrade Work CenterProject TypesScenarios Delivered by SAPRoadmapRoadmap Initial ViewRoadmap Structure ViewProject RoadmapDownload Project Structure or Roadmap into MS ProjectCreating Offline VariantsCreating RoadmapsCreate RoadmapAttributes (Variants/Roles/Subject Areas)Create Roadmap StructureCreate Initial ViewTransport RoadmapProject AdministrationCreate / Change ProjectGeneral DataSpecifying the ScopeProject Team MembersSystem Landscape TabSpecify Project System LandscapeAssign Logical Components to the ProjectGenerating and Assigning IMG ProjectsSpecify System Landscape for Central ObjectsSystem Landscape CheckCreating Transport Requests in Managed SystemsProject VariantsAssigning a cProjects Project to a Project CycleOpening a cProjects Project in a Project CycleCreating a Project Cycle for a ProjectActivating Project Status SwitchesTemplates TabMilestones TabOrganizational Units TabStatus, Keywords, Documentation Types and TabsCreate and Assign Status Values, Keywords and Document TypesEdit Document TemplatesSAP Solution Manager DocumentsProcessing Transport RequestsUpload/Download project contentsCreating the Template FilesFilling Out the Template FilesProject StructureProject Structure AttributesProject Documentation Tab PageTransactions Tab PageTest Cases Tab PageConfiguration Tab PageDevelopment Tab PageTraining Material Tab PageBusiness Function Tab PageUploading the Completed FilesTransporting ProjectsCopying ProjectsCopy Project or SolutionDeleting ProjectsCompare and Adjust Structure Contents by Lifecycle PhaseComparison OptionsDetermining Structure ChangesCopying Identified Changes from a Comparison NodeSatisfy Minimum Solution Documentation RequirementsTransferring Project Data to SAPSet-Up Project Data TransferPass Project Data to SAPSolution Manager Project OverviewCreate and Edit Project/Solution StructureCreate Interfaces for Business Process MonitoringAssign Interface to ProcessesResolve External InterfaceLocking and Unlocking Structure NodesLocking and Unlocking TabsAssigning and Locking AttributesIntegration of BPMS ProcessesAssigning BPMS ProcessesIntegration of Process Integration ScenariosAssigning ESR Actions and InterfacesBusiness BlueprintBusiness Blueprint in Implementation ProjectsCreate Business Blueprint DocumentDownload Project Structure or Roadmap into MS ProjectBusiness Blueprint in Maintenance ProjectsGeneral Documentation TabAdministration TabMass ChangesTransactions TabAssigning Transactions to a Structure ElementAssigning Objects from the Analysis of the Assistant for SolutioEnhancing a Business BlueprintLogging On to Business Process BlueprintingOpening a Business Blueprint ProjectModifying a Business Blueprint ProjectModifying a Business ScenarioModifying a Business ProcessReverting the Changes of Business EntitiesViewing Organizational Units and Master DataPublishing the Modified Business EntitiesComponent View TabViewing the Integrated BPMN DiagramsBusiness Function ScopeBusiness FunctionsConsistent Business Function Project ScopeSpecify Consistent ScopeActivating Business FunctionsSelect Business Function/Business Function Set from the Input HeBusiness Functions TabAssign Business Function to a Structure ElementConfigurationEditing Technical ConfigurationCreate Configuration StructureCreate Configuration GuideGeneral Documentation TabAdministration TabConfiguration Tab PageConfiguringDevelopment TabTest Cases TabLink Test Case to Transactions/ReportsService Messages TabCreate MessagesCreating Issues with or without Solution LinkCreating Training Materials and Learning MapsCreate/Copy End User RolesCreating HR-Org Object Types and Info TypesCreate HR-Org. ObjectLink Two HR-Org ObjectsAssign User to an HR Org. ObjectCreate Learning MaterialAssign End User RolesCreate Learning MapSend Learning MapAnalyzing Learning MapsExport Learning MapCustomizing SynchronizationCustomizing Distribution and Customizing Scout PrerequisitesCustomizing DistributionQuick Guide: Setting Up Customizing DistributionCustomizing DistributionSynchronization ObjectDisplay Synchronization Object DefinitionAssign Transport Requests to Source and Target SystemsSynchronization Group EditorSynchronization Group for Stand-Alone HRUsing Synchronization Groups for Stand-Alone HRCreate Synchronization GroupSpecify Filter ConditionsTypes of Customizing DistributionInitial DistributionSetup Automatic Customizing DistributionDistribute Individual Transport ManuallyLogging Customizing DistributionDisplay Trace of Incoming Distribution RequestsCustomizing Distribution AnalysisAutomatic Redistribution after ErrorsDisplay Customizing Distribution LogsDelete Customizing Distribution LogsExpert Customizing DistributionDistributing LanguagesExpert SettingsCustomizing Distribution Lock LogicInsert Local Locks for Customizing ObjectsCustomizing ScoutLoad Object ListsCompare CustomizingDisplay Last ComparisonChange Processing Status of a Comparison ObjectCreate and Load Synchronization ObjectsSynchronization Object Specification ToolSpecify RFC DestinationsEdit Synchronization ObjectRestrict Synchronization Object ReleaseCheck Synchronization ObjectSpecify Filter Conditions for Source and Target ObjectsSuitable Objects for the Customizing SynchronizationReportsRoadmapBusiness BlueprintAdministrationAssignmentsConfigurationAdministrationAssignmentsCross-System IMG AnalysisProblem MessagesSystem LandscapeAnalyzing ProjectsProcess Project Analysis ResultsDocument ManagementDocument RepositoryEdit DocumentsSolution Manager and SAP KW DocumentsAssign Authorization for DocumentsStatus, Keywords, Documentation Types and TabsOverview: Documentation types delivered by SAPCreate and Assign Status Values, Keywords and Document TypesSpecify Document Status Sequence in a Status SchemaEdit Document TemplatesDigital SignatureGeneral Documentation TabCreate Business Blueprint DocumentCreate Configuration GuideMove Documents into Other Data RepositoriesTemplate ManagementImplementation/Upgrade Work CenterUsing TemplatesCreating a Template ProjectCreate and Edit Project/Solution StructureCreating and Assigning PreconfigurationTemplates TabSpecifying the ScopeProcessing Transport RequestsCopying Configuration Contents from Solution PackagesCompare and Adjust Structure Contents by Lifecycle PhaseComparison OptionsDetermining Structure ChangesCopying Identified Changes from a Comparison NodeGlobal Rollout with a TemplateExample for a Global Rollout with a TemplateImpact of the Global Attribute in Group RolloutTemplate TranslationTest ManagementTest Option 1: SAP Solution Manager und Test Automation FrameworTest Option 2: SAP Quality Center by HPTest Option 3: IBM RationalTest Management Work CenterCreating Test Configurations in the Test Automation FrameworkComponents of Automated Test CasesCreating a System Data Container in the Test Automation FrameworChecking the System Landscape Coverage of a System Data ContaineCreating Automated Test Cases in the Test Automation FrameworkCreating eCATT Test ConfigurationsCreating Third-Party Test Tool Test ConfigurationsMaintaining Components of Automated Test CasesCreating Test Data Containers in the Test Automation FrameworkCreating eCATT Test Data ContainersCreating Third-Party Test Tool Test Data ContainersChanging a System Role of a Test Plan in the Test Automation FraTest Automation with eCATTTest PreparationTechnical Bill of Materials (TBOM)Checking the Business Process StatusChecking Managed SystemsCreating TBOMsRecord Cross-System TBOMRequesting TBOM RecordingRecord TBOM for Web ApplicationRecord TBOM in Automatic Test CasesRecord TBOM During Manual TestCreate Static TBOMs in the BackgroundRecording Batch TBOMsRerecord TBOMEnhance TBOMDelete TBOM or TBOM EnhancementDisplaying TBOM ContentsEditing TBOM FiltersEditing TBOM CriticalityLocking or Unlocking TBOMsChecking Whether a TBOM is Up-to-DateDisplaying the Results of Obsolescence ChecksChecking the Status of a Batch TBOMDeleting TBOMs Not Assigned to Business Processes from the DatabRecalibrating TBOMsUpdating Classification TypesPerforming TBOM Mass DeletionTBOM WorklistOpening TBOM Recording Work ItemsDisplaying Documentation for TBOM Recording Work ItemsRecording TBOMs Using a Recording Work ItemRepeating the Last Execution for Recording Work ItemsEntering Comments for TBOM Recording Work ItemsForwarding TBOM Recording Work ItemsReturning TBOM Recording Work Items with QueriesCompleting TBOM Recording Work ItemsRerecording TBOM Recording Work ItemsDisplaying TBOM Recording Work Item LogsConfirming TBOM Recording Work ItemsBusiness Process Change AnalyzerAnalyzing Business Processes Affected by ChangesSelecting the Scope of Change Events Based on Support Packages oSelect Business Function Change Event ScopeSpecify Scope of the Change Events Using Transport RequestsSpecify Objects for Analysis DirectlySpecify Scope of the Change Events in Change TransactionPerforming a Change Influence Analysis with Integration of a ParEvaluating Analysis Results and Creating Test PlansOptimize Test ScopePrefer Automated Test CasesSpecifying the Test Scope Based on Structure Attributes (BusinesAdjust Test Scope with Test Case OptionsAdjust Test Scope and Optimization Sequence Using Weighting OptiSpecify Test Scope or Time ResourcesAdjust Test Scope in GraphicOverride Test Scope ManuallyCheck Objects which are Not in Test ScopeExcluding Objects from the Optimization StrategyWorking with Optimization ApproachesCreating or Extending Test PlansUsing Test Plans and Test Cases from Partner ToolsRegistering a Partner Test Management ToolCheck Test Case Types and Attributes Supported by Partner ToolsNavigating to a Test Plan or Test Case in the Partner ToolTest Plan ManagementCreate Test Plan for a ProjectReport: Inconsistent Test PlansTemplate Management for Test PlansCreate Template Test PlanReuse Template Test PlanCopy Test PlanChange Test Plan for a ProjectEdit Test Plan AttributesPlanning Test Schedules and ResourcesTransport Test PlanCreate Test Package for Projects in Solution ManagerWorkflowBusiness Processes and Workflow ActionsTest Plan User CheckTest Sequence and Test AssignmentSorting Test Cases in Test SequencesAssign Test Package to a TesterAssigning Testers at Test Case LevelChanging Attributes of Multiple Test Plans or Test PackagesTester WorklistExecuting Manual Test CasesExecuting Automated Test CasesMaintaining Attachments of Test PackagesScheduling Automated Test CasesCreating Damaged Test Case Support MessagesProcessing Damaged Test Case Support Messages As a ReporterUpdate Messages, Automatically or ManuallyDamaged Test Case WorklistProcessing Damaged Test Case Support Messages As a Test EngineerDisplaying Third Party Test Tool LogsTest EvaluationTest Organization: Analysis with the Status Info SystemTest Organization: Analysis of Tests by ProcessPerforming Status AnalysesTest Plan Message OverviewBW-Based ReportsStatus ReportMessage Report by Priority and Processing StatusProgress ReportTest Effort ReportDashboard for Test ManagementApp for Test Plan ProgressApp for Test Plan Progress ConfigurationTest RepositoryConfiguring Test Tool AttributesCreating a Test Configuration in the Test Composition EnvironmenCreating a Test Script in the Test Composition EnvironmentEditing the Attributes Tab PageEditing the Test Script Tab PageEditing the Parameters Tab PageEditing the Search Terms Tab PageManagementConfiguration of BW-Based Reporting in Test ManagementDefining Test Case Error CategoriesRegistering a Third-Party Test ToolConfiguring Test Tool AttributesCustomizing Test Case TypesEditing Templates for Notification E-MailsRegistering a User for Receiving Notification E-mailsRelease Status Schema for Test Workbench ObjectsAssigning Release Status Schemas to Test Workbench ObjectsTBOM UtilitiesChange Control ManagementChange Management Work CenterEnhanced Change and Transport SystemQuality Gate ManagementProject Management Using Quality Gate ManagementPhases in Quality Gate ManagementIntegration with Change Request ManagementQuality Gate Management PrerequisitesQGM Project OverviewSetting Up Quality Gates and Assigning Project PhasesChecking the Quality Gate ConfigurationMaintenance Cycles in QGMCreating and Editing a Maintenance CycleSwitching a Maintenance CycleImporting ProjectsWorking with Project LogsCarrying out a TMS CheckUsing the Search FunctionQGM Data for a ProjectChanges TabCreating a ChangeMaintaining ChangesSetting the Status of a ChangeTransport of ChangesCreating and Releasing a Transport RequestDistributing Transports of CopiesImporting ChangesTransports TabWorking with Transport RequestsCreating Transports of CopiesApproving Critical Objects for ExportReassigning a Transport RequestDecoupling a Transport RequestQuality Gates TabWorking with Quality GatesWorking with IssuesResetting a Q-GatePhase Switch for Projects Enabled for Change Request ManagementCalendar View TabRisks TabDeclaring a Transport Error as RepairedSystem Landscape Graphic TabEnabling and Disabling Import LocksClosing a ProjectChange Request ManagementChange Transactions in the WebClient UIChange RequestProcessing Change RequestsCreating a Change TransactionCreating Templates for Change RequestsValidating a Request for ChangeStarting the Approval Process and Approving a Request for ChangeRejecting a Request for ChangeChange DocumentProcessing Normal ChangesPreliminary Import of Normal ChangesProcessing Urgent ChangesAdministration Change ProcessingProcessing General ChangesEditing Job Scheduling Change DocumentsDefect Correction ProcessingFunctions in Change TransactionsSpecify Processor in TransactionUsing Approval ProceduresWorking with ActionsWorking with Projects and SolutionsAssigning Structure Elements to Change TransactionsUsing Texts and Text TemplatesWorking with DocumentsReference ObjectsUsing the Processing LogUsing the Application LogUsing Test ManagementUsing the Transport Management Assignment BlockDecoupling a Transport RequestAssign Transport RequestsApproving and Exporting Critical ObjectsTransports into the Sandbox SystemStatus-Dependent Import of Transport RequestsUsing the Landscape Assignment BlockTime RecordingCopy TransactionsFollow-On TransactionsSAP NotesTroubleshooting in Change TransactionsProject CycleProcessing a Project CyclePhases in the Project and Maintenance CycleMaintenance CycleProcessing a Maintenance CyclePhases in the Project and Maintenance CycleDowngrade ProtectionCross-System Object LockConflict Analysis ScenariosUsing the Downgrade Protection Assignment BlockWorklists in Change Request ManagementTracking Changes in Change Request ManagementTracking Changes for a ProjectDisplaying Information About Transport Requests in a SystemComparing Transport Requests in Two SystemsTracking Transport Requests Across a Transport RouteReports in Change Request ManagementReport: Change Request ManagementSystem RecommendationsUpdate Note Information AutomaticallyChange and use filterSave filter settingsLoad Saved FilterDelete Saved FilterSelect and Display SAP NotesDisplay Object ListDetermine Effect on Business ProcessesStatus FunctionExport Note InformationCreate System Recommendations ReportSystem Recommendations - SAP NotesCreating and Displaying Change RequestsManage Java PatchesDownload NotesMigrate Filter from HotNewsConfiguring Change Request ManagementSettings for Change Transactions in Project AdministrationDefining the Client for Maintaining Change Request ManagementExtended Configuration of Change Request ManagementSystem Change OptionTransport Object ChecksActivating Transport Object ChecksSpecifying Critical Customizing ObjectsSpecifying Critical Workbench ObjectsGeneric Critical ObjectsApproving and Exporting Critical ObjectsConfiguration CheckCreating a Shortcut to cProjectsCreating cProjects Projects for Change Request ManagementRemoving the Assignment of a cProjects Project to a Project CyclScheduling ToolTask ListStatus Administration in Task ListsMaking Manual Changes to a Task ListAnalyzing Task ListsChanging the Status of Task ListsScheduling the Automatic Import of Urgent ChangesCreating Transport RequestsRegistering Transport RequestsCreating Transport TasksCreating Transports of CopiesReleasing Transport RequestsChecking TransportsImporting Transport RequestsImporting Transport Requests: OptionsCorrecting Import Errors ManuallyWithdrawing ChangesDisplaying the TMS Alert ViewerDisplaying the TMS Import MonitorDisplaying the TMS Import HistoryClosing the Task ListProject LogisticsUsing the Project Structure FunctionTransport Request RetrofitsRetrofitting Transport RequestsCopying Changes Using the Correction Workbench and BC SetsCopying Object Changes Using the Correction WorkbenchConfirm ChangesMerge EditorSplit-Screen EditorChange DiagnosticsChange AnalysisChange ReportingConfiguration CheckCreating Target SystemsCreating Comparison ListsExecuting ReportsIT Service ManagementMessage in IT Service ManagementScenariosRolesFunctionsSAP NotesAssociated SourcesUsing SAP CollaborationUsing External Customer ServiceUsing Check ListsUsing Workflow TasksTime RecordingProcessing MessagesProcessing IncidentsProcessing Service RequestsProcessing Problem MessagesEdit Knowledge ArticlesProcessing SurveysCreating Templates for MessagesIncident Management in the WebClient UICreate MessageCreate Incident Message, as End UserCreate Incident Message, as Dispatcher or ProcessorCreate Service Request, as End UserCreate Service Request, as Dispatcher or ProcessorCreate Problem MessageCreate Message in Another ApplicationFinding a MessageForwarding a Message to the ProcessorProcessing MessageProcess Message as End UserDisplay Message informationCopy TransactionsFollow-On TransactionsRecord working time, as support staffCalculating Service TimesForward MessageUsing an External Help DeskProvide SolutionSending E-MailsCreate Partner Note in SAP Service MarketplaceReplying to Solution Proposals or QuestionsConfirming the SolutionReporting in IT Service ManagementBW-Based Reporting Setup SettingsUsing an External Help DeskConnect an External Help DeskAdministrationMaster Data ManagementConfiguration of Incident, Problem, and Request managementConfiguration in SOLMAN_SETUPCopying Transaction TypesGenerating Business Partners and System Users for IT Service ProIncident Management Work CenterCommon Tasks in the Incident Management Work CenterCreating Messages in the Incident Management Work CenterMessage SearchProcessing a Support Message in the Incident Management Work CenMonitor Critical Support Messages in a Monitoring ListLink Support Messages, and Process them More EfficientlyCreate Messages Efficiently, with Personal and System Text TemplChecking the Processing Status of a Support MessageTrace Support Message ChangesDisplay Business Partner DataCreate Substitute to Process Support MessagesForwarding a Support Message to SAPOpen the Customer System for Remote Analysis by SAP SupportUpdating the Display of Support Messages from SAPTracing SAP MeasuresCalling up the Positive Call Closure Questionnaire and Closing tPerform Enhanced Functions in Expert ModeRecord Support Effort as Support ProcessorFinding a SolutionReplying to Solution Proposals or QuestionsConfirming the SolutionReporting in Incident ManagementBW-Based Reporting for MessagesReport: Effort for Service Desk MessagesAdministrationMaster Data AdministrationIdentifying Errors in Incident Management CustomizingCreate Users or Business Partners AutomaticallyService DeskUsing the Service DeskSet-Up Message Creation in Web BrowserCreate Support Messages with NOTIF_CREATEProcess Messages in Service DeskSearch for Solutions to Support MessagesCopy Support Message into Solution DatabaseForwarding a Support Message to SAPCall Positive Call Closure QuestionnaireTechnical OperationsTechnical Monitoring and AlertingTechnical Monitoring and Alerting ArchitectureTemplate MaintenanceEditing Incident Management SettingsEditing Notification SettingsEditing a MetricEditing an AlertAdding Third-Party ComponentsCreating an AlertCreating a MetricTechnical Monitoring Work CenterManaging Problem AnalysisTechnical Monitoring Alert InboxAnalyzing AlertsProcessing AlertsAlert Management Reporting DashboardAlert Management Reporting AppsConfiguring Alert Management Reporting AppsSystem MonitoringSet up System Monitoring WidgetInstalling Widget EngineInstalling System Monitoring WidgetConfiguring the System Monitoring WidgetMonitoring a SystemMonitoring a DatabaseMonitoring a HostEnd User Experience MonitoringEEMon SetupAssigning Roles to EEMon UsersInstalling Diagnostics Agents on End User HostsAdjusting ParametersGrouping EEMon Robots Regionally or FunctionallyAlert ConfigurationSpecify Alert ThresholdsActivating and Deactivating AlertingConfiguring Alert NotificationsConfiguring SAP NetWeaver BW ReportingActivating and Deactivating EEMon FunctionsEnd User Experience MonitorError Codes in End User Experience MonitorStarting the End User Experience MonitorArranging Views on TabsChanging the Background ImageTriggering TracesChanging Parameters Temporarily for Error AnalysisChanging Error Codes TemporarilyLoading the Execution Log from the EEMon Robot to the EEMon EditIdentifying ErrorsEnd User Experience Reporting DashboardEnd User Experience Reporting AppConfiguring End User Experience Reporting AppsInteractive Reports for ScenariosConnection MonitoringPI MonitoringOverview MonitorViewing the Status of an SAP NetWeaver Process Integration DomaiFinding the Root Cause of ProblemsComponent MonitorFinding the Root Cause of Problems in ComponentsChannel MonitorFinding the Root Cause of Problems in ChannelsMessage MonitorAnalyzing the Messages in Error StatusAnalyzing the Messages in Backlog StatusFixing the Problem in MessagesSearching for Indexed and Archived MessagesUsing Component Based Message AlertingBI MonitoringMonitoring System TypesBO Job MonitorViewing the Status of JobsFinding the Root Cause of Problems in JobsBW Process Chain MonitorViewing the Status of Process ChainsFinding the Root Cause of Problems in Process ChainsBW Report MonitorViewing the Status of Query or Template ExecutionFinding the Root Cause of Problems in Report GenerationInteractive ReportingUsing Interactive ReportingSelecting Systems, Scenarios, Hosts, and Databases for DisplayInteractive Reports for ABAP SystemsInteractive Reports for Systems - OverviewInteractive Reports for ABAP Systems - AvailabilityInteractive Reports for ABAP Systems - PerformanceInteractive Reports for ABAP Systems - ExceptionsInteractive Reports for ABAP Systems - CapacityInteractive Reports for ABAP Systems - UsageInteractive Reports for Java SystemsInteractive Reports for Systems - OverviewInteractive Reports for Java Systems - AvailabilityInteractive Reports for Java Systems - PerformanceInteractive Reports for Java Systems - CapacityInteractive Reports for Java Systems - UsageInteractive Reports for HostsInteractive Reports for Hosts - OverviewInteractive Reports for Hosts - AvailabilityInteractive Reports for Hosts - CapacityInteractive Reports for DatabasesInteractive Reports for Databases - OverviewInteractive Reports for Databases - AvailabilityInteractive Reports for Databases - PerformanceInteractive Reports for Databases - ExceptionsInteractive Reports for Databases - CapacityInteractive Reports for Databases - UsageInteractive Reports for ScenariosInteractive Reports for Scenarios - OverviewInteractive Reports for Scenarios - AvailabilityInteractive Reports for Scenarios - PerformanceMetric MonitorUsing the Metric MonitorSelf-Monitoring of BW-Based ReportingMonitoring Data LoadingMessages of the BW-Based Reporting Self-CheckCreating Your Own Queries for Interactive ReportingAdjust Report Display in Interactive ReportingSelf-Monitoring of the Monitoring and Alerting InfrastructureTechnical Monitoring Directory BrowserNavigation in the Directory BrowserDisplayed Information for a Managed ObjectMonitoring and Alerting Infrastructure Analysis ToolsMonitoring and Alerting Infrastructure Trace FunctionsMetric Error HandlingSystem MonitoringSystem Monitoring Work CenterManaging FavoritesManage Tool ListAlert InboxSelf-DiagnosisPerforming a Self-DiagnosisSystem Monitoring Change ModeCCMS and SAP Solution ManagerSystem Monitoring SetupSelect Active SystemsCheck RFC Connection for System MonitoringSet-Up System-Specific ChecksCopy CustomizingInsert Additional Hardware ComponentsInsert Software ComponentsAlert OverviewDisplaying AlertsReset AlertDefining User AlertsActivating/Deactivating SAP Solution Manager MonitoringConnectivity MonitoringCheck Connectivity between Solution Manager and Managed SystemsCheck Connectivity between Managed SystemsData Volume ManagementData Volume Management Work CenterStatus SummaryAnalysesQueriesStatistics and TrendsDisplaying Data Assignment StatisticsDisplaying Table StatisticsDisplaying Time-Based Data DistributionPotential SavingsDisplaying Potential SavingsDisplaying Time-Based Data DistributionArchiving InformationService DocumentsCreating Service SessionsCreate Service Documents - Self-ServiceCreate Service Documents - Guided Self-ServiceReports: Data Volume ManagementTechnical AdministrationTechnical Administration Work CenterTask InboxManaging TasksIT CalendarViewing EventsPlanning an IT EventPlanning Work ModesManaging Notification of Work ModesDefining the Level of MonitoringPerforming a DowntimeEditing EventsManaging Work ModesPlanning a Work ModeSetting Notification for SystemsManaging Notification of Work ModesDefining the Level of MonitoringPerforming a DowntimeEditing a Downtime (Optional)Reusing Work Modes (Optional)Managing TemplatesAnalyzing Work ModesAnalyzing DowntimesNotification ManagementSetting Up ServersRecipient and Recipient List ManagementAdding Recipients to the Global Recipient PoolAdding Recipient ListsDefining Availability and Absence of RecipientsNotifying UsersSending Notifications from Alert Inbox or Self-MonitoringSending Notifications from PI MonitoringSending Notifications from BI MonitoringPersonalizing Notification SettingsMDM Administration CockpitCentral Tool AccessManaging ToolsCentral System AdministrationSetting Up Central System AdministrationCentral System Administration: Session Change ModeChoose Administration and Monitoring Work AreaTask View MasterReport ContentCopy Default SettingsCheck RFC ConnectionCustomizing Task Log Book and Task Log HistorySpecify System Data and Initially Set-Up TasksSet-up Report Cover PageCreate User-Specific TasksProcess Open TasksService ConnectionsAnalysis: Central Session ManagementRoot Cause AnalysisRoot Cause Analysis Work CenterEnd-to-End Analysis OverviewChange AnalysisException AnalysisTrace AnalysisWorkload AnalysisSystem AnalysisChange ReportingExpert Analysis (System Analysis)Host AnalysisDatabase AnalysisException ManagementException Management: MonitoringException Management: ConfigurationException Management Instrumentation PlatformAdministrationAgent AdministrationDisplaying and Rebooting AgentsSwitching On the Maintenance ModeChanging the Connection Type of AgentsAssigning a Dedicated User and Password to All AgentsDisplaying or Downloading Agent Log FilesExtractor FrameworkOffline AnalysisThread Dump AnalysisPerformance Metrics Monitoring with Introscope by WilyTechnical ReportingSAP EarlyWatch AlertUsing SAP EarlyWatch AlertSetting Up EarlyWatch AlertDownloading ManuallyCreating Report and Display Session DetailsSaving, Retrieving, and Archiving EarlyWatch AlertsSending E-Mails AutomaticallyService Level ReportingUsing Service Level ReportingSetting up Service Level ReportingService Level Reporting Change ModeMaintain General SettingsSpecify Systems and Contents for Service Level ReportSelect Business Processes for the Service Level ReportSelect Business Processes from the Business Process MonitoringProcessing Service Level Report Data ManuallyCreate Service Level ReportCreating, Saving, and Archiving Service Level Reports ManuallyProcessing Service Level Report SessionsSending E-Mails AutomaticallyKey Performance Indicators in the Service Level ReportKPI CalculationService Data Control CenterActivating the Service Data Control CenterReactivating the Old Service Data Control CenterSDCCN Management in the SAP Solution ManagerDisplaying/Requesting SDCCN DataRFC DestinationsTask ViewsTo Do ViewDone ViewDeleted ViewTask Log ViewOverview of Task AttributesCreate TasksCreate Session Add-on(s)Create a Task to Delete Old Session and Log DataCreate a Task to Export Session Data to a FileCreate a Maintenance Package TaskCreate a Task to Refresh the Service DefinitionsCreate a Task to Refresh SessionsCreate a Task to Request Session DataCreate a Task to Send Session DataCreate a Dialog Task for a Service Preparation CheckChanging a Scheduled TaskTask SettingsTask Processor SettingsUser-specific Task Log SettingsTask-specific SettingsService Preparation Check (RTCCTOOL)Data Request SettingsMaintenance SettingsRFC SettingsTask Log SettingsSolution ReportingAnalysis: ServicesAnalysis: System AvailabilityAnalysis: System AdministrationReport: Change Request ManagementAnalysis: Service Desk MessagesAnalysis: Issues and Top IssuesInteractive ReportingUsing Interactive ReportingSelecting Systems, Scenarios, Hosts, and Databases for DisplayInteractive Reports for ABAP SystemsInteractive Reports for Systems - OverviewInteractive Reports for ABAP Systems - AvailabilityInteractive Reports for ABAP Systems - PerformanceInteractive Reports for ABAP Systems - ExceptionsInteractive Reports for ABAP Systems - CapacityInteractive Reports for ABAP Systems - UsageInteractive Reports for Java SystemsInteractive Reports for Systems - OverviewInteractive Reports for Java Systems - AvailabilityInteractive Reports for Java Systems - PerformanceInteractive Reports for Java Systems - CapacityInteractive Reports for Java Systems - UsageInteractive Reports for HostsInteractive Reports for Hosts - OverviewInteractive Reports for Hosts - AvailabilityInteractive Reports for Hosts - CapacityInteractive Reports for DatabasesInteractive Reports for Databases - OverviewInteractive Reports for Databases - AvailabilityInteractive Reports for Databases - PerformanceInteractive Reports for Databases - ExceptionsInteractive Reports for Databases - CapacityInteractive Reports for Databases - UsageInteractive Reports for ScenariosInteractive Reports for Scenarios - OverviewInteractive Reports for Scenarios - AvailabilityInteractive Reports for Scenarios - PerformanceMetric MonitorUsing the Metric MonitorSelf-Monitoring of BW-Based ReportingMonitoring Data LoadingMessages of the BW-Based Reporting Self-CheckCreating Your Own Queries for Interactive ReportingAdjust Report Display in Interactive ReportingReporting in the System Monitoring Work CenterIT Performance ReportingUsing IT Perfomance ReportingSet-Up IT Performance ReportingDisplay User Queries in IT Performance ReportingMonitoring HistoryUsing Monitoring HistoryMonitoring Data Reporting RequirementsMonitoring Data Reporting Data FlowDashboards and Dashboard AppsAlert Management Reporting DashboardAlert Management Reporting AppsConfiguring Alert Management Reporting AppsDashboard for Business Process OperationsWorking with BPO AppsDashboard for Continuous ImprovementWorking with the Continuous Improvement AppSolution Manager Usage Information DashboardSolution Manager Usage Information AppConfiguring Solution Manager Usage Information AppDashboard for Custom Code ManagementCustom Code Management AppsWorking with the Custom Code Usage AppWorking with the Custom Code Severity AppWorking with the Custom Code Quantity AppWorking with the Custom Code Quality AppWorking with the Custom Code Criticality AppConfiguring Custom Code Management AppsEnd User Experience Reporting DashboardEnd User Experience Reporting AppConfiguring End User Experience Reporting AppsTechnical Operations DashboardSystem Availability AppSystem Performance AppEnd User Experience Reporting AppSecurity DashboardSecurity Overview AppSecurity Details AppSecurity List AppConfiguring Security AppsDashboard for Test ManagementApp for Test Plan ProgressApp for Test Plan Progress ConfigurationIT Service Management DashboardIT Service Management AppsConfigure IT Service Management AppsConfiguring DashboardsCreating and Editing DashboardsEnhancing the Dashboard Framework with User AppsRegistering User Apps in the Dashboard FrameworkNavigation in the Dashboard FrameworkSimplified Methods for Registering Your Own Dashboard AppsChanging the Layout of an AppDisplaying User Apps in DashboardsCopying and Deleting AppsTutorial: Creating and Registering Dashboard AppsTutorial part 1: Create and Register a Simple AppTutorial part 1: Creating an App with XcelsiusTutorial part 1: Create BW QueryTutorial part 1: Register the AppTutorial part 2: Create App with NavigationTutorial part 2: Creating an App with XcelsiusTutorial part 2: Creating a Detail App with XcelsiusTutorial part 2: Create BW QueryTutorial part 2: Register App and Detail AppTutorial part 3: Create App with Configuration AppTutorial part 3: Creating an App with XcelsiusTutorial part 3: Creating a Configuration App with XcelsiusTutorial part 3: Register App and Configuration AppTutorial part 4: Create Complex App with Configuration AppTutorial part 4: Creating an App with XcelsiusTutorial Part 4: Creating the BW QueryTutorial part 4: Creating a Configuration App with XcelsiusTutorial part 4: Register App and Configuration AppBusiness Process OperationsBusiness Process Operations Work CenterSolutionsBusiness ProcessesAlert InboxReports: Business Process OperationsBusiness Process and Interface MonitoringSpecify and Display Technical RequirementsSetting Up Monitoring ObjectsSetting Up Alert NotificationsAssigning Analysis ToolsAssigning a Monitoring TeamAssigning Monitoring ActivitiesAdjusting the Alert Inbox Parameters of AlertsBusiness Process AnalyticsAssigning Roles and Authorizations As an AdministratorCreating an Analysis Variant As a Configuration UserDefining Filter CriteriaMaintaining Variant CategoriesPerforming an AnalysisBusiness Process Operations DashboardSetting Up Monitoring ObjectsSet Up DashboardCreate Connector InstanceCreating Key Figure InstancesSet Solution Monitoring FilterExample: Set FilterWorking with Rating TablesSet Up Panels and DashboardCreate End User GroupDisplay a Dashboard, as End UserData Consistency ManagementGSS: Data Consistency ManagementData Consistency TasksData Consistency ToolsCross-Database ComparisonDefining Comparison ObjectsCreating Comparison ObjectsCreating Comparison TablesCreate Foreign KeyAssigning Comparison TablesGenerating Extractors for a Comparison ObjectEditing Comparison ObjectsDefining Comparison InstancesCreating Comparison InstancesEditing Comparison InstancesEvaluating ComparisonsScheduling ComparisonsStopping ComparisonsDisplaying Comparison ResultsDeleting Comparison ResultsJob Scheduling ManagementJob Management Work CenterUsing the Job Request OverviewUsing the Job Documentation OverviewMonitoring Scheduled Jobs with the BC-XBP InterfaceMonitoring Jobs Scheduled with Central Process SchedulingJob Monitoring with the Recommended Jobs ViewReport: Job Requests and Job Change DocumentsReports: Job DocumentationJob Scheduling Management Health Check ReportsReports: Business Process OperationsMonitor Process ChainsScheduling Jobs DirectlyImporting Jobs into Job DocumentationJob DocumentationCreating and Editing Job DocumentationEditing the General TabEdit Job Chain Structure TabEditing the Organization TabEditing the Systems TabEditing the Errors TabEditing the Contact Person TabEditing the Restrictions TabEditing the Authorizations TabEditing the Tasks TabEditing the Documents TabEditing the Changes TabJob Documentation: Change LogManaging Job Documentation TemplatesCreating Job Documentation from TemplatesScheduling Jobs with Job DocumentationSchedule Job with BC-XBP InterfaceScheduling Jobs with an External SchedulerConfiguring Job MonitoringIdentify Job and Schedule Job MonitoringConfiguring AlertsSetting Up Alert NotificationsJob Management with Service DeskJob RequestCreating Job Requests for New JobsCreating Job Requests for Job ChangesCreating Delete Job RequestsDisplaying Job RequestsEditing Job RequestsJob Scheduling Management with Change Request ManagementEditing Job Scheduling Change DocumentsCreating Job DocumentationAssigning Job DocumentationComparing Job Documentation with Job RequestsCopying Job Request Data to Job DocumentationChanging Job DocumentationJob Control for Managed SystemsConfiguring Job ControlAd-Hoc JobsCreate Job with Job ControlUsing Job Control to Change the Job SchedulingMaintenance ManagementMaintenance OptimizerSystem Landscapes and System DataMaintenance StrategyPrerequisitesS-User in Maintenance OptimizerMaintenance Transaction OverviewMaintenance Transaction Step SequenceSimulation-Data-Based Maintenance TransactionDownload FilesMaintenance Procedure ScenariosApprove and Download Files in Download BasketMaintenance Transaction with Installation of a Support Package SMaintenance Transaction with Installation of an Enhancement PackUpgradeUpgrade with an Enhancement PackageFinding Error Messages in the Maintenance OptimizerComplex Product Maintenance Transaction QueriesSystem RecommendationsUpdate Note Information AutomaticallyChange and use filterSave filter settingsLoad Saved FilterDelete Saved FilterSelect and Display SAP NotesDisplay Object ListDetermine Effect on Business ProcessesStatus FunctionExport Note InformationCreate System Recommendations ReportSystem Recommendations - SAP NotesCreating and Displaying Change RequestsManage Java PatchesDownload NotesMigrate Filter from HotNewsNote AssistantLicense ManagementLicense Management PrerequisitesAutomatic Distribution of License DataUpgrade ManagementImplementation/Upgrade Work CenterUpgrading Managed SystemsCreate Upgrade ProjectCreate Upgrade Project ViewCustom Development Management CockpitCDMC ProjectsGlobal SettingsActivate Statistics CollectionAdding Systems to the Project LandscapeAdding Systems from the Solution Manager LandscapeClearing AnalysisDetermining Usage Information for Customer ExitsClearing Analysis Result ListSorting ObjectsAnalyzing ObjectsImplemented Customer Exits Result ListImplemented BADIs Result ListImplemented BTEs Result ListClearing GuideClearing Objects OverviewSAP Clearing GuidelinesExample: Recovering ObjectsClearing ToolsRecovering Deleted Objects using Version ManagementUpgrade / Change Impact AnalysisWorking With the Reference Information BaseUCIA Result ListSeverity LevelsAnalyzing ObjectsBatch Input Analysis Result ListExternal Subroutine Calls Result ListChange and Transport System AnalysisCTS Result ListSorting ObjectsAnalyzing ObjectsImplemented Customer Exits Result ListImplemented BADIs Result ListImplemented BTEs Result ListAnalysing Dependencies of UpgradesDependency Analysis in Upgrade PlanningCreating and Editing an Analysis ProjectDetermining Dependency Statements for Upgrade OptionsCustom Code ManagementCustom Code Lifecycle ManagementUsing the OverviewScheduling Data CollectorsManaging Library DefinitionsEditing ObjectsDisplaying AnalysesCreating ReportsEnhancementsTest Organization with SAP Quality Center by HPTransfer to SAP QC by HP TabTest Analysis for SAP Quality Center by HPTest Organization with IBM RationalSelect Documents to Pass to IBM RationalTest Analysis for IBM Rational Quality ManagerDocumentation and Help with SAP Productivity Pak by RWDLinking SAP Productivity Pak Object to TransactionProcess Modeling with SAP Enterprise Modeling by IDS Scheer (ARIManaging IT Components with SAP IT Infrastructure ManagementIT Infrastructure MonitoringMonitoring an IT Infrastructure Device
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