SAP Solution Manager Administration Work Center:

Central access to all functions for administrative tasks

Landscape Management Database (LMDB):

Central source of system landscape description data

Solutions:

Create, manage, and edit solutions

SAP Engagement and Service Delivery Work Center:

Overview of the entire customer solution

Service Delivery:

Use of SAP services

Issue Management:

Documentation and tracing of problems that occur

Solution Documentation Assistant:

Performance of analysis projects to evaluate business processes

Custom Development Management Cockpit:

Support for managing custom developments and modifications

Project Administration:

Central access to all tools for your project (Business Blueprint, Configuration, Landscape Management)

Roadmaps:

Creation and use of predefined project plans with a collection of activities and tasks, as well as accelerators and tools that cover the most important aspects and phases of an implementation project.

Customizing Distribution and Synchronization:

Compare and synchronize customizing between SAP components

Global Rollout with a Template:

Creation of templates for global rollout

Compare and Adjust:

Compare and adjust structure contents in various lifecycle phases

Test Management:

Central test management, from test planning to test evaluation

Business Process Change Analyzer:

Change impact analysis for processes

Test Option 1:

Test functions and tools almost exclusively from SAP Solution Manager and SAP Test Data Migration Server (TDMS)

Test Option 2:

Test functions and tools from SAP Solution Manager, SAP TDMS, SAP Quality Center by HP, and SAP Test Acceleration and Optimization

Test Option 3:

Test functions and tools from SAP Solution Manager, SAP TDMS, and IBM Rational

Enhanced Change and Transport System:

Transport ABAP and Java objects, and SAP-specific non-ABAP applications

Change Request Management:

Control changes in projects

Quality Gate Management:

Phase-based change control

IT Service Management:

Solution support with integrated workflow for centrally managing and processing incidents covering all IT solutions in your company

Incident Management can include an external Help Desk, set up service connections, and access SAP Service & Support.

Technical Monitoring and Alerting:

Monitoring of complex system landscapes using an integrated monitoring and alerting infrastructure

System Monitoring:

Monitoring of systems for a solution using CCMS

Data Volume Management:

Monitor and reduce data volumes

Technical Administration:

Planning, setting up, performing, and reporting administrative tasks

Root Cause Analysis:

Analyze the causes of incidents and search for solutions

Technical Reporting:

Extensive reporting functions, such as system availability, interactive reporting, analyses for solutions

Business Process and Interface Monitoring:

Monitoring of business-critical processes and interfaces in your solution

Data Consistency Management:

Monitoring of the data consistency, for example, during mass updates or Customizing changes

Job Scheduling Management:

Automation of business processes

Maintenance Optimizer:

Start maintenance processes in product systems, and step-by-step instructions for downloading and implementing the identified product maintenance files

System Recommendations

Find and display SAP Notes relevant for a technical system

Note Assistant:

Automatic installation of corrections from SAP Notes

License Management:

Obtain license data for administered systems with a valid maintenance contract

Custom Development Management Cockpit:

Analysis of the effects of upgrades/changes

Upgrade Dependency Analysis:

Before an upgrade, identifies functional, product-related dependencies between software component versions of product instances that are used in different product systems in the project or solution landscape.

Custom Code Lifecycle Management:

Keep an overview of your custom developments and detect any changes