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Create Claim

Technical Data

Technical Name of the iView

com.sap.pct.erp.adw.obn_clm_create

Runtime Technology

ABAP/Web Dynpro

Data Source or Data Store

SAP Enhancement Package 4 for SAP ERP 6.0

 

With this iView you can create new warranty claims for vehicles or parts as well as warranty claims with reference to recalls. You can also use this iView to create a warranty claim as a copy of an existing claim.

Integration

You can call the Create Claim iView from the following iViews:

  • Claims

    From this iView you can use the Create Claim iView to create new claims and copy existing claims.

  • Recalls

    From this iView you can use the Create Claim iView to create claims for recalls.

  • Display Recall

  • Work Overview

You can call the following iViews from the Create Claim iView, which are then displayed in separate browser windows:

  • Display Warranty Object

    If you assign a warranty object to the warranty claim, you can display data for this warranty object in this iView.

  • Display Contract

    You can assign a service contract to the warranty claim so that you can post all the costs that incur for a warranty claim to the service contract. You can display the data for this contract in this iView.

  • Copy Claim (if the claim has already been saved)

  • Claim Print Preview (if the claim has already been saved)

  • Display Recall (if the claim for the recall has already been saved)

  • Part to be Returned Print Preview (if the claim has already been saved and a part to be returned exists)

  • Change Status of Part to be Returned (if the claim has already been saved and a part to be returned exists)