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Background documentationClaim Bundle Status

Structure

In SAP Claims Management a differentiation is made between the database status and the display status of the claim bundle.

Database Status

There are different database statuses for the claim bundle:

  • Released (field RELEASED)

  • Canceled (field CANCEL)

  • In Process (field INPROCESS)

The above-mentioned status fields are contained in the database table ICLCCEVENT. If you are processing a claim bundle and execute a function code for a claim bundle, the field in the ICLCCEVENT table is changed accordingly.

Display Status

The display status is the status of the claim bundle that the system displays at runtime in claim bundle processing. The system displays the claim bundle status on the Overview tab page, in the Status field.

The possible display statuses are defined in Customizing activity Enhance Status (path: Start of the navigation path SAP Insurance Next navigation step Claims Management Next navigation step Claim Next navigation step Business Settings Next navigation step Status in a Claim Next navigation step Enhance Status End of the navigation path).

You can use a BRFplus expression to configure when a status should be displayed and which status this should be. You can also use this BRFplus expression to create new statuses (in addition to those defined in Customizing activity Enhance Status).

Proceed as follows:

  1. Create the required expression in BRFplus.

  2. Define the BRFplus expression in Customizing activity Define Claim Bundle Types in the Bundle Status VR field (path: Start of the navigation path Claims Management Next navigation step Claim Bundle Next navigation step Business Settings Next navigation step Define Claim Bundle Types End of the navigation path.

Claim Bundle Status in “Multiple Contract Handling”

SAP delivers the BRFplus expression ICLE_MC_STATUS_FX to allow determination of the status of a claim bundle in the category of Multiple Contract Handling.

The BRFplus expression ICLE_MC_STATUS_FX functions as follows:

  • If all claims that are assigned to the claim bundle have the status Closed, then the system also sets the claim bundle status to Closed.

    Note Note

    A claim is then considered as being closed if it has one of the following statuses:

    • Closed

    • No Claim Made

    • Closed Except For ...

    End of the note.

  • If one of the claims that is assigned to the claim bundle has the status Open or Reopened, then the system also sets the claim bundle status to Open.

Prerequisite

In Customizing activity Define Claim Bundle Types, ensure that the BRFplus expression ICLE_MC_STATUS_FX is assigned to the relevant claim bundle type in the category Multiple Contract Handling.

You can also use your own BRFplus expression. In this case, see the documentation under “Display Status”.