Changing the Notification Type
This function enables you to make Customizing settings that allow the notification type to be changed when users create and change maintenance and service notifications (transactions iw21
, iw22
, iw51
, and iw52
). Up to now, you could only change the notification type for general notifications and quality notifications.
Technical Details
Technical Name of the Product Feature |
|
|---|---|
Product feature is | new |
Country Dependency | Valid for all countries |
Software Component Version |
|
Application Component | PM (Plant Maintenance) |
Availability | SAP enhancement package 6 (SP15) for SAP ERP 6.0 SAP enhancement package 6 for SAP ERP 6.0, version for SAP HANA, SPS 09 SAP enhancement package 7 (SP07) for SAP ERP 6.0 |
Required Business Function(s) |
Additional Details
You can allow the notification type of maintenance and service notifications to be changed if the original notification type and the target notification type have the same notification category. You allow this in Customizing for Plant Maintenance and Customer Service
under 
Maintenance and Service Processing
Maintenance and Service Notifications
Notification Creation
Notification Types
Define Allowed Changes of Notification Type
. In the SAP standard configuration, you can allow the change between the following notification types:
Notification types with notification category
Maint. Notification
:Maintenance Requests
(M1
)Malfunction Reports
(M2
)Activity Reports
(M3
)
Notification types with notification category
Service Notification
:Problem Notifications
(S1
)Activity Reports
(S2
)Service Requests
(S3
)
In addition, you can only change the notification type of maintenance and service notifications if the notification has not yet been completed.
When the notification type is changed, the system does not assign a new notification number. In the same manner, all data in the original notification type (such as reference objects) are retained after a change of notification type. This also applies even if specific data is irrelevant for the target notification type. To override this behavior, implement the Business Add-In (BAdI) Checks for Extended Change of Notification Type
(BADI_IQS0_NOTIF_TYPE_CHANGE
).
Effects on Existing Data
For changing the notification type, the transactions iw21
, iw22
, iw51
, and iw52
now have the new pushbutton Change Notification Type
.