Show TOC

 Quality Management: Enhanced Functions for Quality Notifications

 

Technical Data

Technical Name of the Business Function

OPS_QM_NOTIFICATION

Type of Business Function

Enterprise Business Function

Available as of

SAP Enhancement Package 4 for SAP ERP 6.0

Technical Usage

Central Applications

Application Component

SAP Quality Management (QM)

Directly Dependent Business Function Requiring Activation in Addition

OPS_QM_EXTENSIONS (see "Assigned Objects at Level of Notification Item")

This business function enables you to use the enhancements in the Quality Notifications (QM-QN) component.

Note Note

These enhancements are only applicable for notification types in Quality Management.

End of the note.

Prerequisites

You have installed the following components as of the version mentioned:

Type of Component

Component

Is Needed Only for the Following Features

Software Component

SAP_APPL 604, EA-APPL 604

Features

The following enhancements are available:

Assigned Objects at Level of Notification Item

You can assign multiple objects to a notification at item level. This enables you better document problems or errors. It also reduces the amount of processing required, and reduces the number of notifications.

In the standard system, SAP provides object categories that are already configured. You can use these in the standard notification types F1 - F3 and Q1 - Q3. In addition, you can define your own object categories using Customizing.

You can search for notifications using assigned objects in the notification lists, and via the extended search (Search Engine Service (BC-TRX)). In notification papers in PDF format, the assigned objects are printed as reference information. Assigned objects are also archived during notification archiving.

For more information, see Assigned Objects.

Note Note

Note that to use the following functions, you must have also activated business function OPS_QM_EXTENSIONS:

  • Search for Notifications using Assigned Objects via Enhanced Search (Search Machine Service)

  • QM Cockpit for Evaluations: Overview of Assigned Objects in Table

End of the note.
Sending Notifications with Attachments by E-Mail

You can use a new follow-up function to send a quality notification with attachments as an e-mail. E-mails are sent using the central SMTP function for sending e-mails from SAP applications.

For more information, see Standard Follow-Up Activities (Tasks).

Partner Selection in Lists

A new area is provided on the selection screens where you can specify up to eight different roles and partners. You can link using AND and OR. It makes sense to use this function if you want to select notifications for different partner roles and for a list of parameters. For example, if you want to evaluate all complaints for a customer that were processed by different users.

Notification Lists

In single-level lists for quality notifications, you can include and fill additional fields in the list output (such as vendor description or customer description). Business Add-In (BAdI) BADI_EAM_SINGLELEVEL_LIST is used for this.