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 Enhancement of the DSD Process


Technical Data

Technical Name of Business Function


Type of Business Function

Enterprise Business Function

Available as of

SAP Enhancement Package 3 for SAP ERP 6.0

application component

Direct Store Delivery (LE-DSD)

Business functions that must also be activated

Enterprise Extension SCM Extension (EA-SCM)

You can use this business function to enhance the existing Direct Store Delivery functions in SAP ERP with new functions for the DSD business process, thus optimizing the direct distribution of goods to your end customers:

  • Simplified handling of process steps (such as Drag & Drop function in visit control, automation options in settlement, difference determination, tolerance groups, interim account)

  • Optimized control in the DSD process (such as loading confirmation, stock transparency for trucks, tour status)

  • Improved integration of mobil devices (such as bar code, group-based listing / scrap from materials)


You have installed the following components as of SAP Enhancement Package 3 for SAP ERP 6.0:

Component Type


Required for the following functions only

Software Component


You have activated the business function Enhancement of the DSD Process (/DSD/BF) and the Enterprise Extension SCM Extension (EA-SCM).

Note Note

The optimized integration of SAP ERP with mobile devices can only run on release MDSD 3.0. For more information, see SAP Note 755712.

End of the note.

For more information about the necessary settings, see the documentation of each function.


The functions of the Enhancement of the DSD Process business function are completely integrated in Direct Store Delivery and comprise the following areas:

Stock Transparency

You can use this function to document the material stock on a vehicle (truck) after loading. This function supports the one-time initial loading of the vehicle as well as the interim reloading or unloading during the tour.

For more information, see Visibility for Stock on Truck.

Visit Control

Visit control offers you many options, from planning customer visits strategically (basis visit plans) to actually performing them (basis visit lists).

  • Access to visit appointments and delivery deadlines that result from visit plans and visit lists

  • Providing customer-specific information / information about the visit for the driver

  • BAPIs for creating, changing, and determining visit plans and visit lists

    You can use these BAPIs to transfer legacy data or connect route optimization tools, for example.

  • Drag & Drop function in visit control to more efficiently process customer data in visit plans and visit lists

For more information, see Visit Control.

Route Accounting

You implement Route Accounting so that after a tour you can process the activities documented during the tour:

  • Repeated manual difference determination in tour data entry or relase of the tour for the final settlement run

  • Automation of further process steps in tour settlement (such as automatic order creation, automatic start of final settlement run)

  • Repeat printout in the ERP system for invoices that were already printed on a mobile device

    When an invoice is printed out again, it is called a repeat printout to cleary distinguish the original invoice from the copy.

  • Use of tolerance groups in difference determination

    Differences that are within the tolerances (percentage or absolute) are automatically posted to the specified accounts. Tours with differences within the tolerance can be further processed automatically.

  • Repeated difference determination in the settlement cockpit

  • Deletion of visits without documents assigned to them (such as order, delivery, invoice) from a tour in the settlement cockpit

For more information, see Route Accounting.

Loading Confirmation

With Loading Confirmation, you can check and confirm the loaded stock on a vehicle (truck) directly after it is loaded. When you discover differences between the material quantities from the deliveries and the actual load stock of the truck and enter them in the system, it is then necessary to correct the load and repeat the loading confirmation.

To make it easier to count the materials, you can count at material group level or counting group level. Counting groups allow you to group materials that have similar properties, which simplifies counting.

For more information, see Loading Confirmation and Counting Group.

Tour Status

The tour status gives you an entire overview of the current status of the tour process within the involved DSD process components. You can use the tour status for follow-up activities.

For more information, see Tour Status.

Enhanced Support of Mobile Devices

The ERP system supports the integration of mobile devices by providing additional data and a higher level of flexibility during data exchange:

  • Transmission of language-dependent master data texts to support mobile devices in different languages

  • Support of Listing and Scrap applied to customer groups and material groups

  • Support of bar codes which can be used to identify the customer and record how much time the driver spent for each customer visit

  • Support of handwritten signatures in the form of electronic images

    If a signature is saved on a mobile device as an electronic image and assigned to a document, you can further process this information and link the image with the document in the ERP system.

  • More flexibility in mobile data transfer (upload) using a new Business Add-In

  • Support of mobile devices with general statistical data of the DSD process (such as completed sales, sales history)

    You can extract historical sales information from the Business Information Warehouse and prepare it for downloading to a mobile device.

For more information, see Additional Functions for Using Mobile Devices.