Technical Name of Business Function |
|
Type of Business Function |
Enterprise Business Function |
Available As Of |
SAP enhancement package 5 for SAP ERP 6.0 |
Technical Usage |
Retail |
Application Component |
|
Required Business Function |
Not relevant |
You can use this business function to broaden your sales offering to multiple channels by making classification data for generic articles and variants available in SAP CRM. Retailers who deal with generic articles, especially in the fashion industry, need to work with their articles by characteristic (for example, color and size) in SAP CRM.
When you activate this business function, you can replicate the classification data of generic articles and variants to SAP CRM as part of the standard replication of article master data.
You have installed the following components as of the version mentioned:
Type of Component |
Component |
Is Needed Only for the Following Features |
---|---|---|
Software Component |
SAP_APPL 605 |
Not relevant |
You also activate the following business functions:
Retail, Master Data Integration in CRM 02 (ISR_RETAIL_CRM_INTEG
) in SAP Retail (SAP ERP)
Retail Master Data Integration
(CRM_ISR_INTEG
) in SAP CRM
For more information, see SAP Library for SAP CRM on SAP Help Portal at http://help.sap.com/crm-core. Choose a release. In SAP Library, choose .
You can replicate the following from SAP Retail (SAP ERP) to SAP CRM:
Article master data (relevant for all article categories)
Classification data of variant-creating characteristics (relevant only for generic articles and variants)
The replication of generic articles and variants supports only variant-creating characteristics. The replication does not support informative characteristics (for example, clothing care instructions).
You can use this business function with SAP Web Channel Experience Management to provide generic articles in the Web shop. For more information, see SAP Library for SAP CRM on SAP Help Portal at http://help.sap.com/wec. Choose a release. In SAP Library, choose .