Changing the Status of Parts to be Returned

You can use this function to change the status of a warranty claim item with a part to be returned, after already having saved the claim.

You can call this function from the following functions:

Parts to be Returned
Warranty Claim Processing: Work Overview
Creating Claims (if you have already saved)
Changing Claims

Prerequisites

Im Customizing for Plant Maintenance and Customer Service under Start of the navigation path Warranty Claim Processing Next navigation step Dealer Portal: Warranty Claim Processing Define Status for Parts to be Returned End of the navigation path , you can define which statuses are available in the dealer portal for warranty claim processing for parts to be returned.