Notes in Claim Bundle
When you are processing a claim bundle, you can create a note on the Notes
tab page.
The note function in the claim bundle is almost the same as the note function in the claim, but with the following restrictions:
In the claim bundle you can only create standard notes, not telephone notes.
In the claim bundle you cannot flag a note for resubmission.
The documentation Use of Notes is therefore also valid for the note function in the claim bundle with the above-mentioned exceptions/restrictions.
Prerequisites
You have activated the Business Function
INS_FSCM_CI_5_EXT_1
(Insurance Claim Handling 5 - Additional Functions 1).You have performed the Customizing activities under
Claims Management
Claim Bundle
Business Settings
Notes
.In particular, take note of the documentation for Customizing activity
Use Notes in Claim Bundle
.You have made the required Customizing settings for the dummy claim.
You have included screen
ICLN01
in your screen sequence.