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 Cancellation of Third-Party Item by Vendor (SPM)


Technical Data

Technical Name of Business Function


Type of Business Function

Enterprise Business Function

Available as of

Enhancement Package 4 for SAP ERP 6.0

Technical Usage

Central Applications

ECC Software Component


ECC Application Component

Service Parts Management (LO-SPM), Purchasing (MM-PUR)

Business Intelligence Content

Not relevant

SAP Enterprise Services

Not relevant

JAVA Software Component

Not relevant

Portal Content

Not relevant

Additional Content Available in Other SAP Applications

Order Management: TPOP Monitor in SAP CRM 7.0. Global Availability Check in SAP SCM 7.0.

Business Function Requiring Activation in Addition

Not relevant

You can use this business function to automate the cancellation process in Third Party Order Processing (TPOP).


  • You have set up Third Party Order Processing in Service Parts Management (SPM), including all the necessary settings in the components SAP CRM 7.0 and SAP SCM 7.0.

  • You make the settings in Customizing for Materials Management under:

    • Start of the navigation path Purchasing Next navigation step Confirmations Next navigation step Define External Confirmation Categories End of the navigation path

    • Start of the navigation path Purchasing Next navigation step Confirmations Next navigation step Set Up Confirmation Control End of the navigation path


TPOP General Process

The Third Party Ordering Process (TPOP) allows you to process sales orders within Service Parts Management and to trigger the creation of orders directly. You do not deliver to the customer yourself, but rather transfer delivery of the goods to an external vendor. The external vendor accepts the purchase order that results from the sales order, and thereby takes on responsibility for fulfilling the sales order. You can decide to always transfer delivery of a certain product to an external vendor, or to do so only if you do not have the product in your own warehouse stock.

In this process, which is known as third-party order processing, the valid vendors are determined by sourcing in SAP Advanced Planning and Optimization (SAP APO). When a product is entered, the system creates a subitem (third-party item) that contains the vendor determined from SAP APO. The higher-level item is not relevant for delivery or billing. When you save the sales order, the system creates a planned purchase order in SAP APO. This planned purchase order is released depending on the order processing time of the vendor. After you have saved, SAP Customer Relationship Management (SAP CRM) triggers creation of a purchase order in SAP ECC. As long as the planned purchase order has not been converted into a purchase order, it is still possible to make limited changes to order items on condition that no availability check has taken place. This means that you can react more flexibly to business changes when you are processing sales orders. In normal sales order processing in which data is replicated in SAP CRM and SAP ECC, it is not possible to make changes immediately after saving.

New Features in TPOP

When a supplier cannot supply goods to a customer, they must source the products from a third party vendor, who ships the products directly to the customer. If the third party vendor cannot supply the goods, they cancel the purchase order. Using an IDOC, this automatically updates the purchase order in ERP and the sales order in the CRM system.

The purchase order item in ERP is updated with a new confirmation line, with a confirmation key representing cancellation. The sales order item in CRM is updated with the confirmed quantity set to zero. These critical TPOP items can be tracked in the TPOP Monitor in CRM 7.0.

More Information

For more information, see SAP Library at published on non-SAP siteStart of the navigation path SAP Business Suite Next navigation step SAP CRM 7.0 Next navigation step Application Help Next navigation step SAP Customer Relationship Management Next navigation step Components and Functions Next navigation step Service Parts Management (SPM) Next navigation step SPM Functions in Sales Order Management End of the navigation path