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 Sales and Distribution, JAM Integration


Technical Data

Technical Name of Business Function


Type of Business Function

Enterprise Business Function

Available From

SAP Enhancement Package 7 for SAP ERP 6.0 (SAP_APPL 617) SP05

Technical Usage

Central Applications

Application Component

Integration of SAP SD with SAP Jam SD-BF-JAM

Required Business Function

Enable SAP Social Media ABAP Integration 3 (BC_SRV_STW_03)

You can use this business function to follow business objects such as sales order, or invoice and receive notifications for them on the SAP Jam page. In addition, you can unfollow the business objects so that notifications are not sent to the SAP Jam Page.


If you want to have an integrated scenario with ECC and CRM, you must activate the business function Integration of SAP Jam with SAP CRM (CRM_SWI_1). For more information, see the CRM business function at Start of the navigation path Next navigation step SAP Business Suite Next navigation step SAP Customer Relationship Management Next navigation step SAP EHP 3 for SAP CRM 7.0 Next navigation step Business Functions for SAP Customer Relationship Management Next navigation step Basic Functions and Performance Next navigation step SAP CRM BO Change Notification using SAP NetWeaver Gateway End of the navigation path


  • You have installed the following components as of the version mentioned:

    Type of Component


    Required for the Following Features Only

    Software Component

    SAP_BASIS 740 SP06 (SAP Basis Component)

    SAIL collaboration features

    Software Component

    SAP_GWFND 740 SP06 (SAP NW GATEWAY Foundation 7.40)

    Gateway Notifications

  • You have activated the following business function:

    Enable Social Media ABAP Integration 3(BC_SRV_STW_03).

  • You have activated the drop-down menu to display the Follow/Unfollow option by performing the following steps:

    1. Go to transaction SU3

    2. Select the Parameters tab and add SD_SWU_ACTIVE to the field SET/GET Parameter ID

    3. Set the parameter value as X or *

    For additional information please refer to the following SAP Note: 1466810Information published on SAP site


  • This business function can be used to enable the SAP Jam Follow/Unfollow menu option in the Services for Objects drop-down menu of the business objects such as sales order, or invoice.

    Once you select the Follow option from the SAP Jam Follow/Unfollow menu, you receive notifications on the SAP Jam page when the object is changed. If you are receiving notifications for a business object and you would like to stop receiving notifications you can select the Unfollow option from the SAP Jam Follow/Unfollow menu.

  • When this business function is activated, all of the Customizing BAdIs related to SAP JAM integration for SD are available.

  • The business function enables switchable BC set (ESJI_NOTIF_RECEIVERS) which notifies change document objects of customer and quotation business objects for SAP Jam.

More Information

  • For more information on SAP JAM, see Start of the navigation path Next navigation step End-User Information Next navigation step What’s New and Release Restrictions - August 2014 End of the navigation path