Show TOC

 Functions for Processing Internal Claim Types

Prerequisites

You are in IMG activity Configure Internal Claim Types (IMG path: Start of the navigation path SAP Customizing Implementation Guide Next navigation step SAP Insurance Next navigation step Claims Management Next navigation step Claim Next navigation step Process Control (Internal Claim Types) Next navigation step Configure Internal Claim Types End of the navigation path ).

Features

The following functions are available for processing internal claim types: First of all, always mark the relevant internal claim type and then execute the corresponding function.

Function

Description

Calling up the function

Display contents of an internal claim type

You can view a version of the internal claim type.

By default, the currently valid version of the internal claim type is displayed (in other words, renewal date of contract = now, claim date = now). But you can choose any other generation or version for display.

Choose Display .

Change contents of an internal claim type

You can change the contents of an internal claim type.

Choose Change .

Create internal claim type

You can create an new internal claim type

Choose with the quick info text Create .

Copy internal claim type

You can create a copy of an existing internal claim type. You can then change this internal claim type and adjust it to suit your requirements.

Choose with the quick info text Copy .

Delete suspense entries

You can delete all suspense entries for the selected internal claim type.

Choose with the quick info text Delete Suspense Entry .

Revert to old status of the internal claim type

You can return to a previous version of the internal claim type.

Use this function if there are no suspense entries. If you wish to return from the current suspense version to a previously active version, use the function Delete Suspense Entry.

  1. Choose with the quick info text Back to Old Status .

  2. Enter a date.

  3. The system then creates suspense entries. When they are activated, they produce the same situation that existed at this given time/date.

Check internal claim type

You can manually trigger the checks that are performed automatically before the internal claim type is activated

Choose with the quick info text Check .

Activate internal claim type

Before you can use an internal claim type in the application, you have to activate it.

You can activate suspense entries or imported transport entries for the selected internal claim types. If the system has been configured accordingly, transport entries will also be created.

After successful activation, the suspense entries are deleted.

Choose with the quick info text Activate .

Display details on internal claim type

You can also view further details. The levels of detail are as follows:

  • Internal claim type

  • Generation of the internal claim type

  • Version of generation of internal claim type

Choose with the quick info text Detail .

Hierarchical overview of internal claim type

For more information, see Display of Internal Claim Types in an Overview .

Choose with the quick info text Overview .

History of internal claim type

You can view a list of all changes made in an internal claim type.

Choose with the quick info text History .

Update screen for internal claim types

You can update the Configure Internal Claim Types screen.

Choose with the quick info text Update .

Display of only active internal claim types or all internal claim types

You can control whether only the active or also the inactive generations or versions of an internal claim type are displayed.

Choose with the quick info text Active <-> All .

Transport internal claim types

You can produce transport entries for the currently active generations and versions of the selected internal claim types.

  1. Choose with the quick info text Transport .

  2. Enter a date.

  3. The system transports all versions that have been changed after this date.

Where-used list

You can view which policy products are used for this internal claim type.

The where-used list does not provide information on whether the internal claim type is actually used in claims.

Choose with the quick info text Where-Used .

Deactivate internal claim type

You can deactivate an internal claim type for a period.

If you deactivate an internal claim type for all periods (in other words, for all combinations of renewal dates of the contract and loss/claim date), then this internal claim type is also deleted for all future periods.

The most common use of this function is to deactivate an internal claim type from a particular date because it is no longer valid. By default the last internal claim type is valid for an unlimited period, so that claims can always be created.

Choose Start of the navigation path Internal Claim Type Next navigation step Deactivate End of the navigation path .

Complete data on internal claim type

The internal claim type contains fields that the user does not see and that are filled automatically by the system.

We recommend that you execute this function in an upgrade or with a support package. This then ensures that all fields (including those that are not visible) are filled correctly.

Choose Start of the navigation path Extras Next navigation step Complete Data End of the navigation path .