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Background documentationAutomatic Selection of Contracts

 

You can make a setting so that when the List of Contracts is displayed, there is a certain trigger that automatically selects a contract and creates a row with an incident type. You must implement this trigger and assign it to a combination of incident type and coverage type.

As soon as the trigger is called in the application, the system executes the following activities:

  1. The system checks the following with all contracts on the Contract Overview screen: Are there any contracts with a combination of incident type and coverage type to which a trigger has been assigned in Customizing activity Define Trigger for Automatic Selection of Contracts and Coverages?

  2. If this is the case, the system automatically adds a row with the relevant incident type to the relevant contracts.

Prerequisites

Implementation of Trigger

To implement a trigger, you must call the following methods in class CL_ICLE_MC_ACCESS:

  • ADD_COVERAGE_TRIGGER

    You can freely select the triggers and they are assigned in Customizing to a combination of incident type and coverage type (see below under “Assignment in Customizing”). When the method ADD_COVERAGE_TRIGGER is called, the system adds the trigger to the processing queue.

  • PROCESS_COVERAGE_TRIGGERS

    When this method is called, all triggers in the queue that have not yet been processed are then processed. The system searches in all contracts for a combination of incident and coverage type that matches a combination in Customizing.

Note Note

See function module ICLE_MC_EXAMPLE_PAI_302 for an example of the call of both methods and thus the call of a trigger.

End of the note.
Assignment in Customizing

In Customizing activity Define Trigger for Automatic Selection of Contracts and Coverages, assign a trigger to a combination of incident type and coverage type (path: Start of the navigation path Claims Management Next navigation step Claim Bundle Next navigation step Business Settings Next navigation step Multiple Contract Handling Next navigation step Define Trigger for Automatic Selection of Contracts and Coverages End of the navigation path).

Example

In a claim for “accident with accidental death”, you want the system to always automatically create the corresponding incident type in the contract overview. You need to take the following steps:

  1. Implement a corresponding trigger (see “Prerequisites”). The system then calls this trigger whenever you process a claim bundle on the Date of Death tab page and enter data in the Date of Death and Death Reported On fields.

  2. In Customizing activity Define Trigger for Automatic Selection of Contracts and Coverages, assign the trigger to incident type Accident and coverage type Accidental Death.

  3. When you create a claim bundle in the category Multiple Contract Handling and fill both fields on the Date of Death tab page, the system checks whether the contract overview contains contracts with the combination of accident and accidental death.

  4. If this is the case, the system creates a row for the incident type Accident in each of the contracts found. You can then create a claim from here.