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 RMA Orders in Subcontracting

Use

Return material authorization (RMA) orders are created from repair orders in Sales and Distribution as part of the returns and repairs process. For more information about the standard returns and repairs process, see Returns and Repairs Processing (CS) .

The standard returns and repairs process has been adapted for subcontracting:

A service order is generated when the service provider has received the return delivery and the goods receipt has been posted. The subcontracting process then takes place as the service provider sends the returned part to the subcontractor for repair.

  • The following applies only to sales order stock ( E ).

  • The system automatically copies the special stock indicator from the PM/CS order to the subcontracting purchase order. This only happens if a task list is assigned to the material or service product (transaction OISD ) that has a subcontracting operation with the component and MPI assigned.

  • The system automatically copies serial numbers from the PM/CS order or the RMA order to the purchase order

  • The system automatically copies the material provision indicator Rework Material to Subcontr . from the PM/CS order to the purchase order.