Social Services, 2011

Technical Data
Technical Name of Business Function	ERP_IPS_4S_3
Type of Business Function	Industry Business Function
Available as of	SAP Enhancement Package 06 for SAP ERP 6.0
Technical Usage	Public Sector Accounting
Application Component	Social Services and Social Security (IS-PS-4S)
Directly dependent business function that you have to activate additionally	Social Services, 2011 (CRM_IPS_4S_3)

You use this business function to activate the functional enhancement to the automated billing back-end process in the application component Social Services in Enterprise Resource Planning (ERP) and the archiving functions for Social Services data.

Integration

In SAP ERP, the SAP menu and Customizing activities for Social Services have been incorporated in the menu and Customizing settings for the application component Public Sector Management (PSM). To access the menu and Customizing settings for Public Sector Management, you must activate the mandatory business configuration sets (BC sets) for the Enterprise Extension Public Services (EA-PS).

Social services processing, on the basis of social applications, social service plans and social deduction plans, takes place in the SAP Customer Relationship Managment (SAP CRM) System. The data required for calculation and billing is replicated from here to the ERP system. The functions in SAP CRM are based on the additional mandatory business function Social Services, 2011 (CRM_IPS_4S_3).

Prerequisites

You have installed the following components from the named version:

Type of component	Component	Is only needed for the following functions
Software Component	IS-PS-CA 606
Product Component	SAP ERP 6.0 Enhancement Package 6

In the Business Function Set Public Services (Industry Extension SAP for Public Sector) under Enterprise Extensions, activate the generic business function Public Services (EA-PS) (see Business Function Set Public Services).
You should also activate the business function Social Services, 2011 (CRM_IPS_4S_3) in SAP CRM with this business function.

Once you have activated the business functions described above, make the following settings in the ERP Customizing settings for Social Services:

Settings for the Accounting Adapter
You have defined the control parameters for the accounting adapter under Public Sector Management Social Services Billing and Accounting Define Control Parameters for Accounting Adapter
Settings for Mass Processing of Gross Recalculations
You have defined the control parameters for mass processing under Public Sector Management Social Services Basic Settings Archiving .
Settings for Archiving Social Services Data
You have made settings in ERP Customizing for social services data archiving under Public Sector Management Social Services Gross Entitlement Calculation Define Control Parameter for Mass Gross Recalculations
Settings for the Benefit Program
You have created the benefit programs you require in the ERP Customizing settings under Public Sector Management Social Services Benefit Program Define Benefit Program .

Features

The functions described in the following are only available if you have activated both business functions for Social Services in the SAP ERP and SAP CRM Systems.

Accounting Adapter

The accounting adapter, which has a modular structure, performs several tasks involving communication with the accounting system. In the ERP System, it is responsible for the following:

Creating master data in the accounting system
Reading status information from the accounting system
Reading contract account data from the accounting system
Performing the mass run to create billing documents for the accounting system

Messages in the Application Log

You can reclassify messages for the net calculation and billing. In doing so, you define which messages are displayed in which class of the application log and can therefore reduce the number of messages displayed.

Mass Processing for Gross Recalculations

During this mass process, you can bundle gross calculations for Social Services plans (SSPs) in a decision flow to perform the recalculation. The system determines the SSPs affected using the following selection criteria:

Benefit program
Gross entitlement calculation period
Main partner (optional)
Gross calculations that have failed (optional)

The system calculates gross entitlements and gross payments in an automatic process.

Net Recalculation

You can use the net recalculation to calculate specific social applications again. The system compares the new net values calculated with the original net calculation. It calculates the net values again and compares them with the original net calculation. Depending on whether the existing net calculation document is still open or has already been billed, the system rejects or revises the existing document.

Process Gross Payment Items in the Net Calculation

The Due Date is used as an additional bundling criterion for gross payment items:

The system defines the due date information for over and underpayments during the gross payment determination. If a due date does not correspond to the date of the regular payment, the system creates an extraordinary payment.
The system defines the due date for regular payments during the net calculation for each payment frequency period.

Refund Benefits

Benefits that are only to be paid out on request can be processed at a later point in time. Items that are defined in this way in the gross entitlement calculation are not transferred by the system to the gross payment determination. You can use a function module to reset this selection and generate a new gross entitlement document that triggers the net calculation, billing and invoicing again.

Select Tax Deductions

In the Customizing settings for benefit deductions, you can define which deduction is tax-related. The system displays the tax deductions in the CRM WebClient UI in a separate field in the Overviews of Planned Payments.

Archiving of Social Services Data

Two archiving scenarios are provided for Social Services. The first scenario supports archiving that is driven by SAP CRM. By archiving SAP CRM Social Services data using the CRM Middleware, you trigger archiving of the associated data in SAP ERP. The second archiving scenario involves archiving Social Services data separately in SAP CRM and SAP ERP.

Migration Run

If you used the Social Services solution in an earlier release, you can use the migration program RPSSC00_SXPINDEX to adjust the existing SXP data to the new functions. The migration run is started automatically when you activate this business function. If an error occurs, you must start the migration run manually (see the program documentation). Note that the migration run may take some time if large volumes of data are involved.

Note Note

To assign your new mandatory Customizing entries to the benefit program in the SXP data table, you must start the program again manually after you have performed the Customizing activities. For more information, see the program documentation RPSSC00_SXPINDEX.

End of the note.

More Information

The social services features in SAP ERP are described with the features in SAP CRM in the CRM application help for Social Services.

For more information about the application help for the business function Social Services, 2011 (ERP_IPS_4S_3) and the business function Social Services, 2011 (CRM_IPS_4S_3), see SAP Library for SAP CRM on SAP Help Portal at Start of the navigation path http:/help.sap.com Next navigation step SAP Business Suite SAP CRM SAP CRM 7.0 Enhancement Package 2 Application Help SAP Customer Relationship Management SAP CRM for Industries Public Sector Social Services End of the navigation path .