Facts Capture Categories
Definition
In the Claims Management system, there are predefined points in the screen sequences, known as facts capture categories, for which you can execute structured facts capture with questions and answers.
Examples of facts capture categories:
Participant
You can enter questions and answers with regards to the participant.
Origin of Loss
Invoice
Use
If you want to use structure facts capture in other places in addition to those provided by SAP, you can define own facts capture categories.
Display of Documentation on Individual Facts Capture Categories
All the facts capture categories delivered by SAP are documented in Customizing.
To display the documentation:
Choose IMG activity
Enhance Facts Capture Categories
(IMG path:
SAP Insurance
Claims Management
Claim
Structuring Business Processes
Structured Facts Capture
Enhance Facts Capture Categories
).
Click the line of the facts capture category whose documentation you wish to view.
Choose
with the quick info text
Display Documentation
.
If you create own facts capture categories, you can document these as well.
For more information, read the documentation for the
Enhance Facts Capture Categories
IMG activity.