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Function documentationChanging Claims

 

With this function you can change warranty claims for vehicles or parts.

If the status of the warranty claim allows changes to be made to it, you can call claims in change mode from the following functions:

Prerequisites

In Customizing for Plant Maintenance and Customer Service under Start of the navigation path Warranty Claim Processing Next navigation step Dealer Portal: Warranty Claim Processing Next navigation step Define Warranty Claim Status for Dealer Portal End of the navigation path, you have defined for each warranty claim status whether or not the warranty claim can be changed in that status.