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Component documentationAutomotive Dealer Portal (IS-A-DP)

 

This component enables employees from different areas of the automotive industry to work together and communicate using the Internet, including:

  • Original equipment manufacturers

  • Importers

  • Car distributors

  • Car dealers

You can use the dealer portal Web-based user interface to manage vehicle sales, spare parts procurement, and warranty claim processing. You use roles to control which functions are available to the users of the dealer portal.

Note Note

In the following documentation, the term importer can also mean employees from the following areas:

  • Distribution centers

  • Logistics centers

  • Original equipment manufacturers

  • Car distributors

Vehicle sales representatives, spare parts clerks, and warranty processing clerks are employees of dealers who belong to the organization of the importer.

This documentation is intended for system administrators of the importer or consultants who configure the system and therefore require basic knowledge about the available functions.

End of the note.

Note Note

It is assumed that the reader already has knowledge regarding vehicle sales, spare parts processing, and warranty claim processing in the back-end system. For more information, see:

End of the note.

Implementation Considerations

The Web-based user interface of the dealer portal is technically based on the SAP NetWeaver Business Client for HTML, the SAP NetWeaver Business Client as a desktop-based integration platform, or on the SAP NetWeaver Portal.

Integration

With Other SAP Components

Required Function in Dealer Portal

Component Necessary

Vehicle Sales

Vehicle Management System (IS-A-VMS)

Spare Parts Procurement

Sales and Distribution (SD)

Warranty Claim Processing

Warranty Claim Processing (LO-WTY)