This component enables employees from different areas of the automotive industry to work together and communicate using the Internet, including:
Original equipment manufacturers
Importers
Car distributors
Car dealers
You can use the dealer portal Web-based user interface to manage vehicle sales, spare parts procurement, and warranty claim processing. You use roles to control which functions are available to the users of the dealer portal.
Note
In the following documentation, the term importer can also mean employees from the following areas:
Distribution centers
Logistics centers
Original equipment manufacturers
Car distributors
Vehicle sales representatives, spare parts clerks, and warranty processing clerks are employees of dealers who belong to the organization of the importer.
This documentation is intended for system administrators of the importer or consultants who configure the system and therefore require basic knowledge about the available functions.
Note
It is assumed that the reader already has knowledge regarding vehicle sales, spare parts processing, and warranty claim processing in the back-end system. For more information, see:
Vehicle Management System (IS-A-VMS) (Vehicle Sales)
Sales and Distribution (SD) (Spare Parts Procurement)
The Web-based user interface of the dealer portal is technically based on the SAP NetWeaver Business Client for HTML, the SAP NetWeaver Business Client as a desktop-based integration platform, or on the SAP NetWeaver Portal.
With Other SAP Components
Required Function in Dealer Portal |
Component Necessary |
Vehicle Sales |
Vehicle Management System (IS-A-VMS) |
Spare Parts Procurement |
Sales and Distribution (SD) |
Warranty Claim Processing |
Warranty Claim Processing (LO-WTY) |