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 Creating Internal Claim Types

Prerequisites

  • You have created the following base entities:

    • Coverage types

    • Incident types

    • Benefit type trees

    • Policy products

    • Subclaim types

    • Reserve types

  • You are in IMG activity Configure Internal Claim Types (IMG path: Start of the navigation path SAP Customizing Implementation Guide Next navigation step SAP Insurance Next navigation step Claims Management Next navigation step Claim Next navigation step Process Control (Internal Claim Types) Next navigation step Configure Internal Claim Types End of the navigation path ).

Create Internal Claim Type in Test System

  1. On the Configure Internal Claim Types initial screen, choose with the quick info text Create .

  2. On the following Create Claim Type dialog screen, enter the following data:

    • Key of internal claim type

    • Name of the internal claim type

    • Date from which the version of the internal claim type is valid

  3. Choose Continue .

    The system displays the newly created internal claim type on the Configure Internal Claim Types screen in the list of internal claim types.

  4. Mark the internal claim type.

  5. In the Processing section, set the relevant indicator ( Claim Header, Subclaim, Damaged Objects, Claim Item Group ) and choose Change .

  6. Enter data for all four data areas (claim header, subclaim, damaged objects, claim item group).

  7. Activate the internal claim type

    To do so, choose with the quick info text Activate. If any errors occur during activation, correct them.

  8. Assign the internal claim type to a combination of policy product and incident type.

    For more information, see Assigning Internal Claim Types to Product/Incident Type Combinations .

  9. Test the new internal claim type by creating a claim that uses this internal claim type.

You can use an existing internal claim type as a template and adjust the settings to suit your requirements.

To do so, proceed as follows:

  1. Choose with the quick info text Copy .

  2. Make the necessary adjustments.

Create Internal Claim Type in Operational System

  1. Import the transport request of the base entities, policy product, and internal claim type.

  2. Activate the internal claim type.

  3. Activate the policy product.