Component documentationError and Conflict Handler (CA-FS-ECH) Locate this document in the navigation structure

 

You use this component to control the system response in the case of errors and conflicts in Service Operations. You can define whether Service Operations are executed again after errors and conflicts or terminated.

Implementation Considerations

If you want to use the Error and Conflict Handler to process the error symptoms that result when you process asynchronous XI messages, the Error and Conflict Handler enables you to track centrally the XI status of decentrally processed XI messages. Note: The business user, not the administrator, tracks the changes.

The Error and Conflict Handler requires the use of the Postprocessing Office component. In the Error and Conflict Handler and in the Postprocessing Office, you can define the mode in which errors can be processed and by which group of persons.

Integration

The functions of the Error and Conflict Handler are integrated in the Postprocessing Office component. You can manually trigger the resubmission of Service Operations in the Postprocessing Desktop or schedule it periodically using the Resubmission of Postprocessing Orders function. In addition, you can use the generic data editor of the Error and Conflict Handler to display and change asynchronous XI messages.

Features

In the Postprocessing Desktop, the Error and Conflict Handler provides the following functions:

  • Put in processing

    You assign the postprocessing order to a user.

  • Repeat

    You restart the Service Operation in which an error or conflict has occurred. If an error or a conflict does not occur after the restart, you post the result and close the postprocessing order.

  • Confirm

    You close the postprocessing order as processed successfully. Regardless of the Service Operation, a positive confirmation is sent.

  • Discard

    You close the postprocessing order as rejected. Regardless of the Service Operation, a negative confirmation is sent.

  • Generic Data Editor

    You can use the generic data editor to display and change the Business Data that belongs to the postprocessing order.

  • Messages

Messages that belong to a postprocessing order are displayed chronologically with status messages from the Postprocessing Office.

Depending on the settings in Customizing, only certain functions are available for a service operation. In Customizing for Cross Application Components under    Processes and Tools for Business Applications   Enterprise Services  , the Error and Conflict Handler provides the following functions:

  • Activate the Error and Conflict Handler

    You can activate the Error and Conflict Handler for the current client:

  • Define Process Data

    You can define the processes that the Error and Conflict Handler has to consider.

  • Define Postprocessing

    You can map the processes of the Error and Conflict Handler to the processes of the Postprocessing Office.

  • Define Resolution Strategy

    If errors and conflicts occur, you can define the resolution strategy for the system from a combination of the following attributes: software component, business process, and error category.

  • Define Authorization Groups

    You can define and assign authorization groups and the descriptions of authorization groups for the Error and Conflict Handler to an authorization object.

  • Define Interface-Specific Authorizations

    You can define whether a business user can change, display, or not have access to the the generic data editor of the Error and Conflict Handler.

The following, additional settings froms the Postprocessing Office are available in Customizing for the Error and Conflict Handler .

  • Order Data

    Define Selection Criteria for Postprocessing Orders

  • Business Activities

    • Assign Priority to Business Processes

    • Define System Response for Missing Authorization

  • Worklist

    • Defining Worklists

    • Assign Worklists to Business Processes

    • Define Root Organizational Unit

  • Mass Reports

    • Define Server Groups

    • Define Resubmission Group

Generic Data Editor

To display and change asynchronous PI messages, on the SAP Easy Accessscreen choose   Cross Application Components   Postprocessing Office   Postprocessing Order  function Process Postprocessing Order and use the generic data editor there.