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Procedure documentationProviding Frequently Asked Questions in the Help Center Locate this document in the navigation structure

 

If you have the necessary authorization, you can provide users with answers to frequently asked questions in the Help Center of any SAP application.

Prerequisites

You are in the Help Center of an SAP application or in the central administration of Help Center content.

More information:

Launching the Help Center

Launching Central Administration of Help Center Content

Procedure

Entering Frequently Asked Questions

  1. In the Help Center section Frequently Asked Questions or in the corresponding worklist in central administration, choose   Create  .

  2. Enter the question and the corresponding answer.

  3. Define the application assignment of the question as follows:

    Editing Location

    Procedure

    Help Center

    In the default setting, the link to the question is assigned to the Help Center of the current application. If you want the link to be displayed in the Help Center of all applications (for all clients), change the assignment.

    Central administration of Help Center content

    Assign the question to at least one application. Enter the following data for each entry:

    • Type: Application type - transaction or Web Dynpro ABAP

    • Application: Transaction code or technical name of Web Dynpro application

  4. Save your entries.

Changing or Deleting Frequently Asked Questions

  1. In the context menu of the question, or for the question selected in the worklist of central administration, choose Change or Delete.

  2. Execute the steps.