Purchase Order Item Exception
Information at the purchase order item level that informs the customer or supplier about a delivery-relevant issue for the purchase order item (PO item).
SAP SNC can generate PO item exceptions for the following types of issues:
Overdue PO confirmations or ASNs
The supplier has not provided a PO confirmation or an ASN by a customer-defined due date.
Deviating data in PO confirmations
The data that the supplier confirmed by PO confirmations deviates from the customer’s request data. Exception types are available for a deviating delivery date, quantity, price, and MPN. For the delivery date, quantity, and price, SAP SNC can consider the customer-defined tolerances.
Deviating data in ASNs
The quantity or delivery date/time that the supplier confirmed by ASNs deviates from the customer’s request data or from the supplier’s confirmation data. SAP SNC can consider the customer-defined tolerances.
Overdue goods receipt
The goods receipt quantity known in SAP SNC is still zero or too low by a customer-defined due date. Possible reasons could be that the supplier has not yet sent the goods to the customer or the customer has not yet updated the goods receipt information in SAP SNC.
To use PO item exceptions, you must activate the business function Supply Network Collaboration 1 (SCM_SNC_GEN_1
).
In SAP SNC, different exception types are available. Each exception type corresponds to one particular issue that is, for example, related to the confirmed delivery date or the ASN-confirmed quantity.
Multiple exceptions with different exception types can exist for one PO item, indicating that different issues affect the same PO item.
Example
The confirmed quantity can be too low and the confirmed delivery date too late. Therefore, the system creates two exceptions: one for the deviating quantity and one for the deviating delivery date.
For more information, see Exception Types and Corresponding Alert Types.
PO item exceptions are visible to customers and suppliers on the SAP SNC Web user interface (Web UI).
Note
You can see exceptions at PO item level, for example, on the Work Order Details
screen or on the Purchase Order Details
screen. In the quick view, a special building block is available for PO item exceptions.
In the PO worklist, customer and supplier can select POs according to exceptions. If the customer uses purchase order item groups, the customer can analyze the impact of an issue for one PO item on the successor PO item. For more information, see Purchase Order Item Group.
For each exception type, a corresponding alert type is available. From the business perspective, an exception and the corresponding alert provide the same information. They both inform about an exceptional situation. However, they are different from the technical perspective and are used differently: To select PO items according to a particular exceptional situation in the PO screens, you need the POI exception type. To display a particular exceptional situation in the Alert Monitor, you need the alert type.
Technically speaking, an exception type is a status in SAP status management.