Customer Equipment Card: Sales Data Tab

Use this tab to view sales information related to the item.

To access the tab, from the SAP Business One Main Menu, choose Service Customer Equipment Card and select the Sales Data tab.

Note Note

This topic documents fields and other elements in this window that either are not self-explanatory or require additional information.

End of the note.

Buyer Code/Name
Specify the code and the name of the customer who bought the item. Note The difference between the Customer Code in the general area of this window and the Buyer Code here is as follows: The Customer Code refers to the company's direct customer, for example, a distributor. The Buyer Code refers to the actual end customer. In a typical service operation, the following scenarios occur: A manufacturer (our company) conducts a bulk sale of items to its distributor (the Customer Code field) The distributor sells the item to an end customer (the Buyer Code field) The end customer (buyer) registers the item with the manufacturer (our company) to avail of free services during the warranty period. The manufacturer (our company) issues A/R invoices to the distributor (in the Customer Code field). The distributor in turn issues A/R invoices to the end customer (buyer). Although the manufacturer does not contact the end customer directly during the sales process, the manufacturer still needs to maintain the information about the end customer in order to be able to link the end customer with the distributor. This enables the manufacturer to determine whether the item is from an authorized distributor and, therefore, whether service can be rendered for it. End of the note.

Delivery
Number of the delivery document with which the item was shipped to the customer, with a link to the delivery document

Invoice
Number of the A/R invoice document by which the customer was invoiced for the purchase item, with a link to the A/R invoice document