Service Call: Expenses Tab

Use this tab to view expenses related to the service call, such as parts (items), working hours (labor), and travel hours.

You can specify the following item types:
- Items used for repairing broken parts
- Items that are returned by the customer
- Items that are transferred to the technician to solve the problem
- Items that the technician returned to the warehouse
You can specify working hours for the time the technician worked at the customer's site and the travel hours required for the technician to travel to the customer's site and back to the office.

To access the tab, from the SAP Business One Main Menu, choose Service Service Call and select the Expenses tab.

To specify expenses related to the service call, from the Expenses tab, choose the Expenses Details button.

Note Note

This topic documents fields and other elements in this window that either are not self-explanatory or require additional information.

End of the note.

Document Type
Indicates the document type related to the expense.

Date
Date on which the document was created

SN
Serial number of the item provided to the customer and a link to the Serial Number Transaction Report window

Quantity
The number of items that appear in the document

From Whse
Warehouse from which the item was received

To Whse
Warehouse to which the item was delivered

Expenses Details
Opens the Service Call Expenses window and displays the detailed expenses for the service call.

Year Transferred
Only for Israel and The Netherlands where companies open a new database each calendar year. Displays whether the document was transferred from one database to another.