Service Contract Window 
Use this window to specify, view, and modify the details of the service contract for a specific customer. The service contract determines the type of service for which the customer is eligible.
To access the general area, from the SAP Business One Main Menu, choose 
Service 
Service Contract 
.
This topic documents fields and other elements in this window that either are not self-explanatory or require additional information. End of the note. |
NoteGeneral Area Fields
Specify one of the contact persons defined in the business partner master data. |
Displays automatically if a telephone number is defined for the selected contact person. If there is no telephone number for the contact person, displays the telephone number defined in the customer’s master data record. |
Specify a description for the contract. |
Unique, automatically assigned, sequential number that identifies the service contract |
Specify the date on which the contract becomes valid. |
Specify the date on which the contract expires. |
If a contract is terminated during its validity period (the period between the start date and end date), specify the termination date. SAP Business One changes the status of the contract to Terminated. As a result, all the fields are display only and blocked for data entry. In addition, the Renewal option on the General tab is no longer available. |