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Procedure documentationTracking the Status of the Instances Locate this document in the navigation structure


Workflow instances consist of multiple tasks and participants. To complete an instance, the participants must process their tasks correctly and in order. The tracking function provides the participants with access to the process status for the whole instance, so they can pick up and process their own tasks accordingly on time.


You have the authorization to access the Workflow Tracking window.


  1. From the SAP Business One Main Menu, choose   Administration   Workflow   Workflow Tracking  . The Workflow Tracking window appears.

  2. Click the link arrow to the left of the Instance ID field. The Workflow Instance window appears. You can view the overall status of the workflow instance this task is in.

  3. (Optional) View any error message by clicking Error in the Status column in the table.

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Workflow Tracking Window