If you use the Workforce Management Core planning service, the system uses a profile matchup in the resource search to compare the requirements profile with the resource's qualification profile and thus determine a suitability percentage. The suitability rate can be used to generate hitlists for the staffing of a project.
100.00 %: The person is 100% suitable for the requirements profile
40.00 %: The person is 40% suitable for the requirements profile
The relative proficiencies are the deciding factor in the calculation of the suitability percentage. A relative proficiency is determined by viewing the proficiency of the qualification as specified in the resource search in relation to the maximum proficiency that is defined by the qualification scale. The result is the relative proficiencies of the requirements and of the qualifications.
Note that in Resource Management alternative qualifications are not taken into account in the calculation of the suitability percentage.
In Customizing, you can also store your own calculations to determine the suitability rate of a resource. To do so, process the following activity in the Implementation Guide for Collaboration Projects: Resource Management → Workforce Management Core (WFM Core) → Business Settings for WFM Core → BAdI: Suitability of Resources by Qualifications.
When you start the resource search, the system first checks whether each requirement is covered by the qualification profile. If it is, the system compares the relative proficiencies: The optimum scenario is that they match, but the resource may instead be over- or under-qualified. If the proficiency of the qualification is greater than that of the requirement, the resource is overqualified; if the proficiency of the qualification is less than that of the requirement, the resource is under-qualified.
If the requirement is mandatory, the qualification is weighted more heavily. In this process, an over-qualification is weighted less heavily than an under-qualification.
To determine the degree of requirement satisfaction in relation to the entire profile, the system then multiplies the calculated value with the percentage of the overall requirements profile.
In the search results list, the system always displays over-qualifications as a 100% suitability.
There are only two types of priority in relation to requirements: essential requirements and optional requirements. The priority of requirements is not split further because it would not make sense from a business point of view and would not be user-friendly.
Essential requirements are weighted more heavily than optional requirements. The system takes account of the weighting when calculating the proportion of the individual requirements to the entire profile, because an essential requirement within a requirements profile is more important than an optional requirement of the profile.
You have edited the qualifications catalog and scales in the following section of the Implementation Guide: Collaboration Projects → Resource Management → Qualification Management.
You have processed the following activity in the Implementation Guide: Collaboration Projects → Resource Management → Qualification Management → Activate Qualification Search and Matchup Using WFM Core.