Viewing Server Status and Message Logs
Store Manager includes two windows that provide you with information for troubleshooting your POS system. They are:
Server State Information
window
Server Message Log
window.
Note
You cannot edit the information in these windows.
End of the note.
To open the Server State Information
window:
On the Main Menu, click
Server State
.The
Server State Information
window displays the store information and the server connection information.
To open the Server Log
window:
On the
Server State Information
window, clickSetup Log
.You can view and/or save the log. Click the
View Log
check box to display theServer Log
window.Click the
Save Log
check box to save the log file.Click
OK
.