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Procedure documentationConfiguring Return Lookups for Web Orders

 

You use this procedure to configure a returns lookup for web orders.

Procedure

Configuring a Returns Lookup for Web Orders

To define a returns lookup for a web order, you must do the following:

  1. Create a UDT profile with the following settings:

    • Store Number = 0000

    • Register Number = 00

    • Date = 0000

    • Transaction Number = Web ordering number (without the ‘-’ field)

  2. Create a profile prompt definition containing the prefix TW to identify the transaction number as a web order number. This supports lookup of the web transaction number. For more information on creating a profile prompt definition, see Profile Prompts.